Error code 999 with AirAsia is quite a common error that haunts users from time to time. We would like to inform you that there is no information shared by AirAsia for this error that why this error occurred in the first place, and what should anybody do to get rid of this error.
We have done our research from different forums and communities. Below you can find all the details regarding this error code.
How To Fix AirAsia Error Code 999?
The error is clearly coming from the AirAsia system itself; there is nothing wrong from your side.
First of all, as there is no official information shared on this error so it’s very hard to say that what’s exactly causing this error. All we can suggest you to try common workarounds but if you still have the error then you need to directly contact AirAsia to have assistance over this error.
Here are the common workarounds you can try before contacting AirAsia support.
- Log out from your account and then re-login. After that try again to check if the error still occurs or not.
- If the error still comes then simply quit AirAsia and restart your device. Once the device restarts, relaunch AirAsia and try again.
- If you are using the AirAsia mobile app then clear the AirAsia app cache by visiting the device settings. And then try again.
- If you are using the AirAsia website from the browser then try accessing AirAsia from incognito/private mode. Or you can also try using any alternate browser.
- If the error still persists then in touch with AirAsia support and report the error. We will also suggest screenshotting the error so you can send it to support if needed.
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