How To Fix Amazon Prime Video error code 2063?

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Published on: , Last Updated on July 21, 2023

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Amazon Prime Video Error Code 2063

Amazon Prime Video Error Code 2063 is mainly a payment-related error that occurs while purchasing a movie from Amazon.

If in case you are having this error code then in this post we are going to share the possible workaround to fix this error.


How To Fix Amazon Prime Video error code 2063?


Note: If in case you are using any VPN while making your purchase then it can be the reason behind the error because VPNs change your IPs. So disable your VPN and then restart your device, and after that try making the purchase.

Fix 1: Double-check your payment details

Whenever you receive this error the very first thing you need to check is your 1-Click payment details.

You need to make sure that your 1-Click payment details are correct and up to date.


Fix 2: Check purchased titles

If you are confirmed that your 1-Click payment details are correct then go to your order and check if the movie you have purchased is marked as Completed or not.


Fix 3: Use a different payment method

If under your order you can see that the order is not Completed then try making the purchase with a different payment method. 

Most of the time using an alternate payment fixes the problem.


Fix 4: Try Switching Browser

Sometimes these kinds of errors can be the result of your browser so try switching your browser to confirm if this is your browser that is causing the error or if there is something else.


Fix 5: Contact Amazon Support

If you still have the error then try contacting the Amazon support team to report this error.

Once you are connected with the Amazon support team, explain the issue.

They will do their best to help you fix the error.


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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.