The very first thing we want to mention is that there is no official information shared on this error by Cimb Bank. But this can also mean that this is just a temporary error that should get resolved by common workarounds.
As per our research, the error code can occur while login, or while making any transactions.
Error says,
We’ve encountered an unexpected error. Please try again. If this continues, please contact our call center. Clk01013.
If you are having the error code Clk01013 with the Cimb Bank then below you can find all the details related to this error to resolve this error.
How To Fix Cimb Bank Error Code clk01013?
Fix 1: Try Again
If you are having this error while making any transaction then we will suggest you to try again one more time before trying any resolutions.
These kinds of errors can occur because of some temporary glitches, so we will suggest you to try again to make sure you are having this error repeatedly.
Fix 2: Verify Login Credentials
If you are having the error while login into online banking from the app or website then double check your login credentials to make sure you are entering the right details.
If you are confirmed that you are providing the right credential but still having the error then check the other below-given workarounds.
Fix 3: Check Your Internet Connection
Next thing you need to check that whether your internet is working perfectly or not. If your internet is working without any issues then we will suggest connecting over any alternate internet connection such as another Wifi or mobile hotspot, and then check for the error.
Fix 4: Restart The Device
If your internet is fine then try restarting your device.
- If you are using the Cimb Bank app then power off and power on your phone. Then relaunch the Cimb Bank app and check for the error.
- If you are using the Cimb Bank website from a desktop browser then consider restarting your desktop/laptop and then check for the error.
Fix 5: Use A Different Browser
If you are having the error while using the Cimb Bank website from the browser then make sure your browser is up to date with the latest version.
If your browser is updated with the latest version then try using the Cimb Bank website from a different browser of your choice.
Fix 6: Contact CIMB Customer Support
If you are done with the above-given suggestions but the error still persists then the last option you have is to get in touch with CIMB bank support. You can visit here to find all the contact details to get in touch with the Cimb support team.
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