How To Fix “Cricut Cannot Load User Error Code 1002”?

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Cricut Cannot Load User Error Code 1002

Cricut without a doubt is one of the best setup out there with the help of which you can create unique designs to be printed on a variety of products. 

However, there may be times when the software as well as the product may give you some trouble from time to time. And since, you are already here reading the following article on, “How to fix Cricut cannot load user error code 1002”. My guess is that you must have already encountered one such error and need a solution ASAP. 

Worry not as you have come to the right place, since here we are going to discuss it all. From why such an error might occur to how to go on fixing it, you should find everything here.

Now, talking about what might be the few things responsible for causing the following 1002 error code on Cricut. Most commonly it may be caused due an outdated OS system or a fault with Cricut software you are using to create designs. 

There are also times when an outdated browser or issues with the bluetooth connectivity might also cause the error to occur.

Below, I have listed all the possible ways out there with the help of which you should be able to fix the Cricut cannot load user error code 1002 on your respective systems.


How To Fix “Cricut Cannot Load User Error Code 1002”?


Fix 1: Update your OS

One of the first and foremost things to try to solve the 1002 error message coming up on your Cricut software is to update your computer’s OS. 

Now depending upon whichever Operating System you may be using, you can head to either of the links mentioned below for the steps. 


Fix 2: Update your default browser

Although it might not be directly connected to the error coming up. Many users have reported that updating their default browser had helped them fix the issue. 

Hence, it would not harm to simply update your browser to the latest version and see if doing so helps fix the error.

Now here, depending on whichever browser you are using as default, the steps too might vary. 

Below I have listed some of the most commonly used browsers out there, as well as links to articles explaining the steps to update each one of them. 


Fix 3: Update your Bluetooth drivers

Just like an outdated OS or browser, even an outdated bluetooth driver might be responsible for such an error to occur. 

In such cases, it is a good idea to simply update your Bluetooth driver and see if doing so helps get rid of the error.

To update your Bluetooth driver, you can follow the steps as shown below:

  • Go to your Windows’ search bar, and type in Device Manager.
  • Then click and open the Device Manager app. 
  • Next, head to and click on the Bluetooth option to expand as shown below.
Cricut Cannot Load User Error Code 1002
  • Right-click on the bluetooth driver you want to update and click on the update driver option from the drop down menu list.
  • Go through the prompted steps to update the driver successfully and see if error still persists.

Fix 4: Check whether System Requirements are met

This is actually one of the prerequisites to have in order to avoid any such errors showing up. 

If your system does not support the minimum system requirements needed to run the software properly. Then, chances are that you might see such errors show up more often than expected. 

Hence, it is important to check the system requirements and match it with what you have available. And if not, then upgrade your system accordingly to meet the requirements.

Below, you can find all the system requirements needed to support the Cricut properly as well as avoid any unnecessary error which may arise from not having the needed requirements. 

Cricut Cannot Load User Error Code 1002

Fix 5: Contact Cricut HelpDesk

If none of the above mentioned steps work for you. Then, you can try directly contacting Cricut’s customer support, and ask them for their help to solve the particular issue. 


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Rishikesh Hazarika is a tech enthusiast who is always curious to learn and absorb facts and data in the world of science and technology as well as tries to share his opinion. He has an M.Tech degree from North-Eastern Hill University, later he did a certificate course in Computer Hardware and Software, and a certificate course in Introduction to Architectingc