How To Fix DoorDash Error Code 99, 500, 502?

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Published on: , Last Updated on July 30, 2023

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DoorDash Error Code 99, 500, 502

If you are using the DoorDash app and are currently running into the following Doordash Error Codes 99, 500, 502. Then, there are high chances you are seeing the following error codes as a result of the reasons as mentioned below.

For DoorDash Error Code 99. The following error code comes up as a result of a server issue which may be when their servers are down or there is a temporary server outage at the server side itself. 

For DoorDash Error Code 500. The following error code occurs when there is a problem with the internet connection or has a corrupted cache conflicting with the working of the app. 

For DoorDash Error Code 502. The following error might show up when there is a gateway error, preventing the DoorDash app from communicating between the device and the main server properly. 

Now that you have seen what each type of error resembles and why they might come up. Let us next have a look at the possible solutions out there with the help of which you should be able to solve the problem on your own and in no time.


DoorDash Error Code 99, 500, 502


Fix 1: Update the DoorDash app

If you have an outdated DoorDash app which might be incompatible with the current version of the particular OS you are running it on. Then, such an error might show up quite frequently than you would expect.

Hence, to prevent such errors from showing up due to compatibility issues and bugs. It is a good idea to keep your apps up to date.

Simply, search up for the DoorDash app on your respective app stores and update the app from there. It is that simple.

Once updated, launch the app and check if the error still shows up.


Fix 2: Restart your Device

Sometimes, solving such an error message is as simple as restarting your device. Simply turn off your devices, wait for a few seconds or minutes and then turn them back on and see if the error has been resolved.

If not, then carry on with the rest of the solutions as further listed below.


Fix 3: Reset Network Settings

If there is a network settings issue causing the particular errors to occur. Then, resetting your device’s network settings might just be the thing needed to solve the issue.

For Android OS, you can reset your network settings as follows:

  • Go to the Settings option page and head to the System section. 
  • Then, under the System page, tap on the reset options and go to the Reset Wi-Fi, mobile and Bluetooth section from the list of options. 
  • From there, reset the connection you want the settings to reset to the default settings and that is it. 
  • Once done with that, reconnect to your desired network, launch the Netflix app and check if the error still exists.

iOS users can reset their network settings as shown in the steps below:

  • Go to your device’s Settings page and head to General.
  • Then, tap on the reset option and click on the Reset Network Settings option next. 
  • Next, fill in your credentials and confirm the reset action. 
  • Once done, reconnect to your desired network and check if the error still comes up when you launch the app.

Fix 4: Clear app cache

Clearing up your app cache can also prove to be an effective way of solving the particular error message, if it is something caused due to a conflict with the data stored up in your app cache.

To clear up app cache on Android. You can refer to the following steps:

To clear up app cache for iOS. You can follow the steps as shown below:


Fix 5: Clear up your Browser Cache

If you are using DoorDash on your browser. Then, clearing up your browser cache can also help in dealing with the following error message. 

Now since covering up the steps to clear up browser cache for each and every browser out there would just make the article even longer. I have decided to provide you with links to guides on clearing up cache for every popular browser out there. You can simply head to the link and follow the steps accordingly for the particular browser you are using. 


Fix 6: Clear your DNS cache

You can also try clearing up your DNS cache to solve the particular error message. 

To do so, you can follow the steps as shown below:

  • Firstly, go to your Desktop search bar and type in cmd.
  • Then, launch the Command Prompt app and type in the commands as shown below in the terminal.
  • Type ipconfig /flushdns and hit Enter.
  • Then, once you see the flushed the DNS Resolver Cache command message, you can exit the program by closing the terminal window. 
  • Lastly, launch the app and see if the error still shows up.

Fix 7: Disable VPN 

Even having a VPN app or service enabled on your device might result in the following error message showing up.

It is thus a good idea to always keep such a VPN app or service disabled on your device while streaming content on the Netflix app or browser.


Fix 8: Disable Firewall

It is important to note here that while trying to solve the particular error message, disabling your firewall should only be a temporary fix and not one permanently.

If disabling your Windows firewall allows you to stream content on Netflix without the particular error. Then, you may only disable it during the time you are watching content online on Netflix. Once done, you should switch your device firewall back on to avoid any malware attacks or intrusion of any kind that might compromise the security of your device.

Moreover, disabling your Firewall seems to be the only way of preventing the error message from showing up. Then, you should point the problem out to Netflix support and ask them to solve the particular bug, so that you can go back to streaming Netflix without having to keep your Firewall disabled.


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Rishikesh Hazarika is a tech enthusiast who is always curious to learn and absorb facts and data in the world of science and technology as well as tries to share his opinion. He has an M.Tech degree from North-Eastern Hill University, later he did a certificate course in Computer Hardware and Software, and a certificate course in Introduction to Architectingc