Troubleshoot “Surface keyboard not working” Issue | [Quick Fix]

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Microsoft Surface is a series of touchscreen-based personal computers and interactive whiteboards designed and developed by Microsoft, and the detachable keyboard known as Surface Type Cover Keyboard is an asset to the Microsoft surface device as it makes typing really easy and quick.

But recently many Surface users have reported problem of the Surface keyboard not working, this is to say that after connecting the type cover keyboard to Surface screen, it gives no progress and keyboard remains inactive.

If you are facing the same issue with your Surface keyboard, don’t worry in this article we have provided you with simple steps to follow to Fix surface keyboard not working issue instantly.

Fix surface keyboard not working

How to Fix If Surface keyboard not Working?

Surface keyboard not working issue can popup due to several reasons and we have listed all the working solutions to this problem, follow each of the solutions given here until your surface keyboard starts working again perfectly. Before getting into the methods to solve the issue, make sure to do the following things to make sure that your error is not due to silly reasons.

  • Restart your Microsoft Surface device and check if the keyboard is working now.
  • Disconnect the screen from the Cover keyboard and clean all the connecting ports and pins to make sure the dust is not creating the connection issue.

if this doesn’t solve your Surface Keyboard not working issue, then follow the 3 solutions given below and this should solve your issue for sure.

Solution 1 – Update Surface Type cover Driver

Updating the Type cover drivers with the latest update usually solves the inactive Surface keyboard issue, follow the exact steps given below to uninstall your current Surface keyboard driver and install the latest one.

Step 1: Open Start and search for “Device manager“.
Step 2: In Device Manager expand the “Keyboards” section.
Step 3: Right-click on “Surface Type cover filter device” driver under the keyboards section.
Step 4: Click on “Uninstall Device” option and Click “Ok” to uninstall the Surface keyboard driver.
Step 5: Close all the applications and restart your Microsoft Surface.

Once your system boots, it will automatically install the latest version of drivers for your Surface keyboard and will fix the driver issue and you can check your keyboard to confirm if the error is fixed. If this doesn’t fix your Surface keyboard not working problem, try the next solution.

Solution 2 – System Reset

System Reset comes in handy to fix errors like the once you are facing, follow the below given steps exactly to perform reset without loosing any of the data on your PC, and fix Surface keyboard not working error.

Step 1: Press “Windows Key + I” on your keyboard simultaneously to open Windows Settings.
Step 2: Open “Recovery” settings from “Update & Security” Section in the left panel.
Step 3: In Recovery options, under the “Reset this PC” section click on “Get Started” button.
Step 4 [Important]: In the next screen, you will be asked if you want to save your files, make sure to choose the “Keep my files” Option to retain all the other data on your PC.
Step 5: Follow the on-screen instructions and proceed to complete the system reset.
Step 6: Once the Reset will complete, your system will reboot and your Keyboard not working issue must be solved.

These 2 solutions must have already fixed the Surface Type cover keyboard not working issue, but in any case, if it’s still not fixed for you, try the 3rd solution given below, this has solved the problem for some users of Microsoft surface.

Solution 3 – Force Reboot

Force Rebooting your Microsoft surface can solve several corrupted files in your device which can solve the Surface keyboard not working issue. If you are using Microsoft Surface Pro or Microsoft Surface Book, then follow the steps given below to Force re-boot your device.

Step 1: Press & hold the power button of your device for 30 seconds and release it.
Step 2: Press & hold “Power Button + Volume up Button” simultaneously for 15 seconds. (Do not release the buttons in-between 15 seconds even if the Surface logo pops up on the screen).
Step 3: Wait for 10 seconds.
Step 4: Power On your Surface device now. This completes the force reboot, and your keyboard issue should be solved now.

If you are using Microsoft Surface 2, 3 or RT follow the steps given below to perform force reboot.

Step 1: Press & hold the power button of your device for 10 seconds, this will shut down your device.
Step 2: Power on your device again and check if the keyboard error is fixed now.


I hope that Microsoft Surface Keyboard not working issue is solved for you after applying the solutions provided in this article if you know of any other solution that fixes the issue comment it down below to help other users. Keep visiting for the latest solutions to the common Windows Errors.

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Rishikesh Hazarika is a tech enthusiast who is always curious to learn and absorb facts and data in the world of science and technology as well as tries to share his opinion. He has an M.Tech degree from North-Eastern Hill University, later he did a certificate course in Computer Hardware and Software, and a certificate course in Introduction to Architectingc