How To Troubleshoot HBO Max Error Code 905303?

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Published on: , Last Updated on July 19, 2023

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HBO Max Error Code 905303

To be honest there is still no definite known cause responsible for causing the following HBO Max Error Code 905303. However, if you are seeing the following error message on your screen. Then, there is a slight chance that it might be directly or indirectly related to some or the other kind of server issue or connectivity problem, either at the server end or at the client end itself. 

In the following article, we shall try to cover all the possible troubleshooting methods, with the help of which you should be able to go about fixing the problem, on your own and in no time.


Fixes For HBO Max Error Code 905303


Fix 1: Check Server Status

One of the very first and foremost things you must check while dealing with the following error should be to check for the server status of HBO Max servers. 

This way, if you see that the servers are down or there is an issue at the server end itself. Then, it would be a good idea to just wait it out, till the problem gets resolved at the server side itself.

However, if the servers are up and running normally. Then, there might be an issue or problem at your end which might be causing the following error to occur. If that is the case, then you can carry on with the rest of the solutions as mentioned here below.


Fix 2: Check your Internet connection

Checking your internet connection should be the second step on your list while dealing with the following error. 

Check to see if all your network devices are connected properly and there are no loose connections of any kind. If any wires or cables are damaged causing loss of data or signal. Then, it is advised that you get such damaged wires replaced with new ones. 

Also, check if your internet connection is stable and is providing you with the speed which had been promised for the subscription plan you are availing too. 

You can do this here, by going to the following website, speedtest.

If you see that the speed is less than what had been promised for your plan. Then, you can take it up with your respective ISP provider and discuss a subscription plan where you can stream content over HBO Max much more smoothly.


Fix 3: Disable VPN app or service

If you have a VPN app or service running on your systems. Then, that too might be something responsible for causing the following error to occur. 

In such cases, it would be best to have such apps or services disabled at the time when you use HBO Max.


Fix 4: Use Ethernet Cable

There may be times when being connected to a public network or wireless network might also result in the following error to occur. 

To deal with such a situation, you can try connecting to the internet via an ethernet cable connected to your router device or modem. 

If the error gets resolved while doing so. Then, you can be sure that being connected to a wireless connection was in fact causing the following error to occur.


Fix 5: Clear App cache

Clearing up your app or browser cache can also be an effective way to solve the following error message, if it is something caused as a result of conflicting cache data stored in your app or browser memory. 

If you have not cleared up your app cache or your browser cache for a while now. Then, surely other errors similar to this may also show up as result of conflict between old data stored up in your memory and new data being fed into the system. 

Thus, it is a good idea to clear your app and browser cache from time to time, to avoid any such error message from showing up.

To clear app cache on Android OS, you can follow the steps as shown below:

  • Go to your device’s Settings option menu, by either clicking on the Settings app or the gear icon.
  • Then, head to the Apps section and select the third party app through which you are using HBO Max or the HBO app itself.
  • On the app info page, head to the Storage & cache section and click on the Clear Cache option button.
  • After this, once the app cache has been cleared, launch the app and see if the error still persists. 

For iOS users, you can follow the steps as shown below:

  • Head to your device’s Settings page.
  • On the Settings menu page, scroll down and click on the third party app or HBO app, whichever you may have installed.
  • Then, on the next page at the bottom, toggle on the Clear app cache on next launch option.
  • Launch the app and see if the error still shows up.

Fix 6: Update the App or Browser

Updating the app or browser can also prove to be an effective way in dealing with the following error.

Now, depending on whichever mobile platform you may be using. You can either go to Google’s App Store or Apple’s app store and search up for the specific app you want to update. Then, head to the app page in the app store and click on the Update button to update the app. 

However, if you are using a browser. Then, depending on whichever browser you may be using, it would be best to search up for the steps to update it on your own to save time and avoid any confusion.


Fix 7: Try disabling any conflicting plugins

In a few cases, plugins installed in your browser or devices which may be conflicting with the program can also be a major cause for such an error to show up. 

In such cases, it would be best to simply disable or delete any such plugins which you may suspect to be causing the following error to occur.


Fix 8: Contact Customer Support

If none of the solutions as have been shown above work for you. And if the servers are up and running fine. Then, it would be best to directly contact HBO Max Customer Support and discuss the problem with them.


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Rishikesh Hazarika is a tech enthusiast who is always curious to learn and absorb facts and data in the world of science and technology as well as tries to share his opinion. He has an M.Tech degree from North-Eastern Hill University, later he did a certificate course in Computer Hardware and Software, and a certificate course in Introduction to Architectingc