How To Fix If Disney+ Hotstar Not Working in Canada?

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Published on: , Last Updated on July 19, 2023

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Hotstar Not Working in Canada

First of all, Hotstar is available in Canada so you can use it from your location without any issues.

But if in case you are from Canada and having some issues with Hotstar then it’s possible that Hotstar is having some issues right down with their system or there are some temporary issues with your device/app/internet which is causing the error.

Below in this post, we are going to share possible workarounds which you can try to resolve the error with Hotstar.


How To Fix If Disney+ Hotstar Not Working in Canada?


Fix 1: Ensure Your Internet Is Working

Before trying anything please make sure your internet is working without any issues.

  • First, restart your home internet by powering off your router and then powering it on after 2 to 3 minutes.
  • If you are using Hotstar on your mobile with your mobile data then turn on the flight mode and turn it off.
  • If the error still persists then go to any internet speed test website and test your internet connection speed. If your internet is slow then you need to get in touch with your ISP, or need to connect over any other internet connection.
  • If your internet is working without any issues but the error is still coming then connect with any other Wifi connection or a mobile hotspot to check if it fixes the issues or not.

Fix 2: Check Hotstar Server Status

If this is not your internet then most probably Hotstar is overloaded with traffic and as a result, Hotstar servers are not working properly. It happens when there is any cricket match going on, or if there is any other big event getting broadcast.

There are a few ways to check the server status of Hotstar.

  • You can go to Hotstar’s social media accounts and check if Hotstar has posted about any know issues with their system or if they are under maintenance.
  • Go to the Hotstar website and check if there is any notification of any server issues.
  • Visit the website monitoring tool like downdetector.com or isitdownrightnow.com to see if they are showing any reported outages for Hotstar.

Fix 3: Clear Hotstar App Cache

For Android

  • Tap and hold on to the Hotstar app icon.
  • Tap App Info.
  • Tap Storage.
  • Then Force Stop the app.
  • Then clear the Cache.
  • Now try using Hotstar.

For iPhone & iPad

  • Uninstall Hotstar from your phone.
  • Then Restart your phone.
  • Then go to the app store and Reinstall the Hotstar app.
  • Now try using Hotstar.

For Android TV

  • Go to your TV Settings.
  • Go to Apps.
  • Then from the list of installed apps choose the Hotstar app.
  • Then choose Storage & cache.
  • Then choose Clear cache.
  • You can also select the “Clear data” option to delete all data associated with the app, but this will log you out of your account and reset all settings to their defaults.
  • Now try using Now try using Hotstar.

Note: The steps we have mentioned may vary depending on your Android TV model and software version.

For Browsers

If you are using the Hotstar website from a web browser then clear your browser cache. Simply go to your browser settings and the clear cache.

Alternatively, you can also try using any other browser to check if Hotstar is working or not.


Fix 4: Consider Disabling VPN

If you are using VPN on your device then please consider disabling it. If Hotstar detects that you are using any VPN then it may show you the error.

And as Hotstar is already available in your country then there is no need to enable VPN to use Hotstar.


Fix 5: Restart Your Device

  • If the error still occurs then simply power off your device and wait for around 5 minutes. Then after 5 minutes power on your device and check if you still get the error.
  • If the error still persists then try using Hotstar with any other device to check if it’s device specific error or coming over all the devices.

Fix 6: Contact Hotstar

If you still receive the error then you should contact the Hotstar support team to report the error.

  • Email your complaint at [email protected] and provide all the details of the issue.
  • Go to the Hotstar website and grab their customer support number and call them.
  • Go to Hotstar’s Twitter or Facebook page and post your issue. Or you can also DM them.

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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.