How To Fix Income Tax Portal Error Code itd-exec2002?

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Published on: , Last Updated on July 30, 2023

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Error code itd-exec2002 is not a new error with the Income Tax Portal, we have found many user complaints for this error from 2021. And even today in 2023 many users are having the same error code with the Income Tax Portal.

If you are having the same error with the Income Tax Portal then below you can find all the details related to this error to find out what to do when you receive this error.

Income Tax Portal Error Code itd-exec2002

Fixes For Income Tax Portal Error itd-exec2002


As per our research, the error code itd-exec2002 occurs with the Income Tax Portal while login.

The error says, 
‘Something seems to have gone wrong while processing your request. Please try again. If error persists quote error number ITD-EXEC2002 when you contact customer care for quick resolution.’

We have found that this is just a temporary error that is mainly coming from the Income Tax Portal site itself. And there is nothing in your hand to resolve this error. All you can do is to complain about the error to customer care, and make sure that everything is right on your end.

You can see the screenshot given below where the Income Tax Portal team on twitter clearly suggested sending the email to them with all the details of the error. You can email them at [email protected], alternatively, you can also tweet at @IncomeTaxIndia.

Income Tax Portal Error Code itd-exec2002

What Else You Can Do?

  • During our research, we found one user who mentioned that he fixes the issue by just going ahead and pressing Continue Button and the Income Tax Portal site opened up as usual. So you can try the same.
  • Make sure your internet is working without any issues, and has good internet speed.
  • Trying using Income Tax Portal from your browser incognito/private mode.
  • Make sure your browser is up to date.

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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.