How To Fix Jio Cinema Error Code 1002?

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Published on: , Last Updated on July 5, 2023

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Jio Cinema Error Code 1002

Recently So many users have reported the error code 1002 with the Jio Cinema but as of now while we are writing on this topic there is no official information over this error that why this error is occurring and how anybody can fix it.

But most likely this error is related to any glitch with the JioCinema services or there is any issue with your internet.

Below we are going to provide all of the possible workarounds to get rid of the Jio Cinema error code 1002.


How To Fix Jio Cinema Error Code 1002?


Fix 1: Restart Everything

  • Quit the Jio Cinema App.
  • Then turn off the Internet.
  • Then power off the Device on which you are using the Jio Cinema.
  • Now Wait for around 1 to 2 minutes.
  • After that Power On the device and the internet.
  • Then Launch the Jio Cinema, and check for the error.

Fix 2: Check Your Internet Speed

If the error continues then go to any internet speed test website and check your internet speed.

If your internet speed is slow or unstable then this might be the reason for the error.

Simply contact your ISP to resolve the issue with your internet.


Fix 3: Make Sure You Are Using the Latest Version Of The App

If your internet is also working fine then check if you are using the latest version of the Jio cinema app or not.

You just need to go to the app store and search for the Jio Cinema. If the app needs an update you can see the option right there.


Fix 4: Use On Any Other Device

If your Jio Cinema app is updated but you still have the error then try using the Jio cinema with any other device.

If the JIo cinema is working over the other device then clear the app cache on the device on which you are having the error.

If the Jio cinema is not working on the other device too then there might be a problem with the Jio cinema server. You just need to wait for some time and then try again.


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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.