How To Troubleshoot Kayo Error Code 2999?

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Published on: , Last Updated on July 22, 2023

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Kayo Error Code 2999

In this post, we are going to talk about the error code 2999 with Kayo. As per the information shared by Kayo error code 2999 can occur because of some issues with your device or browser. And in case you are using a VPN then it can also lead to this error.

If you are currently struggling with the error code 2999 while using the Kayo then below you can find all the possible workarounds related to this error.

Fixes For Kayo Error Code 2999

Fix 1: Give Things A Fresh Starts

  • Log out from the Kayo and then quit the Kayo. Then wait for a couple of seconds, then launch the Kayo and log in to your account.
  • If the error still appears then quit the Kayo and then restart the device. Once the device restarted, relaunch the Kayo and check for the error.

Fix 2: Clear The Cache

  • If you are using Kayo from your browser then go to your browser settings and clear the cache. Or you can also launch the browser’s incognito/private mode and then from there try accessing the Kayo.
  • If you are using Kayo from your Android smartphone then tap and hold on to the Kayo app icon, then choose App Info, then choose Storage, then choose clear cache.
  • If you are using Kayo on any other device then you can visit this official guide to find the steps to clear the cache as per your device.

Fix 3: Is Your Device Or Browser Compatible?

Next, you need to make sure that your device or browser is compatible to access the Kayo. Below you can find all the compatible device which Kayo support.

  • IOS 13 and later.
  • Android 6 and later for Smartphones and tablets.
  • Apple TV tvOS 13 and later.
  • 4th Generation or higher of Apple TV.
  • Android TV OS Version 7.0 and above.
  • Samsung TV 2017 and later models.
  • Telstra TV Box TTV1, TTV2 and TTV3

Note: For more information about the compatible device to run the Kayo, you can visit this article.

Fix 4: Are You Using VPN?

In case you are using a VPN on your device while accessing the Kayo then try disabling it. If you need help to disable the VPN you can visit this guide. You can also contact your VPN provider to report the issue.

Fix 5: Some Other Workarounds

  • Restart your internet and go to any internet speed test website to check if your internet is working fast or not.
  • Next, try uninstalling the Kayo app from your device, then restart the device, and then reinstall it.
  • If you still have the error then visit here and use any of the options given by Kayo to contact them. As you have tried all the workarounds which you could possibly try yourself so now it’s best to get in touch with Kayo.

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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.