How to fix Konica Minolta Error Code 535?

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Konica Minolta Error Code 535

If you are using the Konica Minolta’s All in one printer. Then, there may be times when you might come across the Error Code 535 on your printer screens.

And since you are already here reading the following article on, “How to fix Konica Minolta Error Code 535?”. Chances are that you must have already been prompted by the following error and looking for ways to solve it at the earliest. 

However, good news for you is that you have come to the right place. Here, we shall be discussing everything there is to know from why the Error Code 535 is showing on your Konica Minolta printer, to the various ways on How to fix Konica Minolta Error Code 535. All you need to fix the issue and get back to business. 

So, without any further ado let us head straight away to the part where we look at the reasons as well as discuss the solutions to fix the particular 535 error code on your respective Konica printers.

Why is my Konica Minolta showing Error Code 535?

Ever since Google came up with its new update on March 30, 2022, it had disabled the access of any less secure third party app or device to Google Accounts, done with only the username and password. 

This means that if any device or app had access to your Google Account prior to March 30, with only the username and password, they shall all lose access and will be prompted by similar errors on respective apps and devices.

In the case of Konica Minolta too, if it has access to your Google Account for the ‘Scan to Email’ purpose. Then, here you will be prompted with the following error code 535, since access to your Google account would be denied.

How to fix Konica Minolta Error Code 535?

Since, the denial of access to Google Accounts is the primary cause for such an error to occur. Simply enabling access should prove enough to solve the particular issue and get rid of the error once and for all. 

Below, I have listed for you a Step By Step guide to enable access to Google accounts and fix the error once and for all. 

Fix 1: Enable 2-Step Verification

For the very first step in this process, you will need to go on enabling Google’s two-step verification for your respective printer.

All the steps needed to enable 2-step verification had been explained in detail further below for you to follow and implement on your own.

  • Firstly, fill in your credentials and log into your Google account
  • Then, on the left hand side, go to and select the Security option.
  • Next, from the Security option page, scroll down and click on the 2-Step Verification option.
  • Once you are prompted with the 2-Step Verification page, click on the Get Started button and then in the next page fill in your password and click on Next.
  • From here on, whenever you are prompted with the next page, select your preferred options and go on clickon on Next till you successfully complete the process.

Once the 2-Step Verification is successfully enabled, you can then head to the next step which is Enabling the App Password feature on your Google Account itself.

Fix 2: Enable App Password

Once you have enabled the 2-Step Verification option on your Google Accounts, you should have the App Password option visible to you. 

It is important to note here that the App Password option is only made available on your Google account once you enable the 2-Step Verification option. Otherwise it might not be visible.

Now, to enable your App Password option, you will need to follow the steps as shown below.

  • Similar to what we had done earlier in the case of the 2-Step Verification process, you will first need to sign in to your Google Accounts and then click on the Security option. 
  • Then, under Security, click and select the App Passwords option. 
  • Next, from the device and app drop down list, select the Mail option and then click on the Other (Custom name) option from the right drop-down list. 
  • In the next page, fill in your Konica Minolta printer model name and then click on the Generate button.
  • Once you click on the Generate button, a new App password shall be generated for your Konica printer device. 
  • Copy or note down the generated password properly on a notepad and then hit Done.

So, after successfully generating your app password. Next, you can head to the final step which involves changing the password on your Konica Minolta multifunction device as explained in the following section.

Fix 3: Change Password on your Konica Minolta multifunction printer device

For this step, you will first need to find out your Konica Minolta printer device’s IP or URL address. 

This you can find by going to your device’s Utility option and then head to Device Information. 

Under device information, you should be able to see the IPV4 address. Note it down and then head to your PC’s browser. 

  • Open up your PC’s browser and type in the IPV4 address you had just noted inside the URL address box and hit Enter.
  • Once you hit Enter, you should be prompted with a Login page where you will next need to Login as an Administrator as can be seen from the screenshot displayed below.
  • If you don’t know what your Admin password is, then you can call Konica Minolta’s HelpDesk. Or, just try typing in the typical password “12345678”.
  • Now, once you have access to your Konica printer’s dashboard interface. You will next need to go to the Network option and click on E-mail Setting.
  • Under E-mail Setting, click on the E-mail TX(SMTP) option and type in the earlier generated password on the password box on the right hand side. 
  • Click on the OK button and then, try sending a test job to confirm whether the Scan to E-mail process is working properly and the error has been resolved.


Hence, in this way by following all the steps as mentioned above, you should be able to fix the Error Code 535 on your Konica Minolta printer device on your own.

However, if you are unable to solve the issue, even after having followed the steps above. Then, you might try contacting Konica Minolta’s HelpDesk for their expert advice and opinion. 

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Rishikesh Hazarika is a tech enthusiast who is always curious to learn and absorb facts and data in the world of science and technology as well as tries to share his opinion. He has an M.Tech degree from North-Eastern Hill University, later he did a certificate course in Computer Hardware and Software, and a certificate course in Introduction to Architectingc