Microsoft provides you with many apps and systems that you can use for the optimization of your office information.
There is a specific program called Office 365 that lets you sign into all the utility apps from Microsoft at once.
Microsoft Office 365 is also one of the most problematic products launched though. There are many users who have reported the failure of connecting to the program or facing error codes with the different products associated.
As you are aware, Microsoft also has one of the most advanced support systems when it comes to helping users solve their grievances.
The user forums are also a great place to get answers from developers if you have any questions regarding Microsoft.
In this article, we will discuss the Microsoft error code 80090034. We will take a look at the meaning of the error code as well as the reasons behind it. Once we have enough information about the error code, we will discuss how to fix the error code.
So, let’s get started!
What is the error code 80090034 on Microsoft?
The first thing to keep in mind when looking for Microsoft error codes is that you should double-check the error code that you have received.
Microsoft has really tricky error codes with a combination of letters and numbers that can easily get confused with the other error codes.
When you are sure that the error code is 80090034, read ahead to know what it means.
The error code 80090034 on Microsoft generally shows up in the sign-in attempts for Office 365.
The error also reads that the computer’s trusted platform module has malfunctioned.
This is generally a user account authentication problem. We will take a look at the reasons behind this error in the next section.
What are the reasons behind the error code 80090034 on Microsoft?
Why is the Microsoft account facing user authentication problems? What could be the reasons behind the sign-in account failure? Why are you looking at the error code 80090034 on your computer?
These are the questions that are related to the same error code but still can be explained with the help of many different reasons.
Here is a list of reasons that you might be witnessing error code 80090034 on Microsoft.
- You are using an account that you do not have permission for.
- The Firmware and drivers for the Trusted Platform Module are not updated
- There is a problem with the account registry on your computer.
- There is a problem with the VPN that you are using on your computer
- The username and domain you are using do not match
These are some of the reasons identified by the users and the official support in the event of error code 80090034.
How To Fix Microsoft error code 80090034?
As there are different reasons behind the error code 80090034 on Microsoft according to the device you are using and the component in the system that has failed, there are also many different fixes.
Here is how you can attempt to fix the error code 80090034 on Microsoft
Fix 1: You are using an account that you do not have permission for
If you usually use your computer for personal use and you are now trying to log into a work account, you might not have the required permissions for the account.
This can cause you to lose access to the account and you will not be able to sign in.
What you can do in this situation is disconnect from the company account or ask for complete access to the company account.
You can also try to log out and log in again.
Fix 2: The Drivers and the Firmware for the Trusted Platform Module are not updated
Any program that is not updated will show the issue in glitches. Make sure that you take out time to check for updates regularly. Especially for the drivers.
When the drivers for the Trusted Platform Module are not updated, you run a risk of the error code 80090034 showing up.
Fix 3: The issue with the account registry on your computer
The account registry on your computer needs to be changed in some cases to eliminate the error code.
You might find the process a bit overwhelming without the exact steps. Here is how you can do this in easy steps.
- Press the Windows + R key. This will open the Run dialog box
- Type in the command Regedit. This will open the registry
- The registry editor has a lot of menus. Click on File
- Click on Export. This will create a backup for the registry
- Type in this address “HKEY_CURRENT_USER > Software > Microsoft >Office > 16.0 >Common > Identity”
- When you open the Identity path, create a new REG_DWORD (Type) value. It will be called “EnableADAL”
- Set the value at 0.
- Right-click and now click on New.
- Select DWORD (32 bit) as the value
- Now Restart the PC and check if the issue is resolved.
Fix 4: There is a problem with the VPN on your computer
VPN is a very convenient tool for many but it also causes many problems with different accounts and platform sign-ins.
If you are using a VPN on your computer and witness an error code, switch off the VPN and all the related processes to check if the problem is resolved.
Fix 5: The username and domain that you are using do not match
When you switch the devices that you use, the username and the domain for different accounts get mismatched.
This can cause authentication problems and you may face error codes like 80090034.
Make sure that you check if the username and domain match. Change them if they do not.
Fix 6: Contact the Microsoft support
As we have mentioned above, the support system at Microsoft is quite helpful. They can help you with the immediate concerns that you may have about the Microsoft account.
You can also raise your queries on the user forums.
The error code 80090034 on Microsoft is related to authentication troubles with Microsoft Office or other Microsoft products.
We have mentioned the fixes for the error code.
Hopefully, this was helpful. Keep following for more technical advice.
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