Microsoft provides its users with the best-in-class tools to get the most functional benefits. There is a tool designed for almost every academic or work-related need.
You get Outlook, Teams, and many more productivity tools built right in.
There are regular updates to these services and they become even more advanced with each development. This is possible due to the great team that Microsoft has access to with the best minds in the world.
It seems like a perfect company to place your trust in, and rightfully so because even if you encounter some errors in any of the programs designed by the company, you get so many options for support.
You can contact the official Microsoft support team and even if you don’t feel like contacting the team, you can instead contact the other users in the very helpful Microsoft community.
In this article, we have compiled for you the answer to How to fix Microsoft error code 80180014.
We will take a look at what this code exactly means and then discuss the reasons behind the error as well before we dive into the fixes.
What is the meaning of Microsoft error code 80180014?
It is very important o get into the detail of what this error code specifically means in order to start looking for a fix.
Before you read further into the article, we suggest that you double-check the error code that you are looking at. It is easy to get confused because when it comes to Microsoft, they issue a combination of numbers as error codes and they can easily be misread.
The error code 80180014 does not show up in isolation. There is a message displayed with the error. The message reads Your Account was not set up on this device because device management could not be enabled.
You also get a link for more information on the subject that you can follow.
The error code in simple words is telling you that your device could not set up a Microsoft account due to a lack of device management.
Let’s look at the reasons behind this in the next section.
reasons behind Microsoft error code 80180014
Now that we are in the know about the exact nature of the error code, let us try to take into account the various reasons that may be behind the error in the first place.
This will not only help you solve the error but also help you avoid it in the future.
Here is the list of the reasons that it might happen.
- The account that you want to log into is not authorized to work on more than one device.
- You have entered the wrong credentials.
- There are device restrictions in place.
The most interesting thing to note here is, that this might not even be an error. This is just a warning to let you know that you are not allowed to register personal devices on your work account.
Well, in some cases it is. If not, then this is something you may need to solve.
How To Fix Microsoft error code 80180014?
As we have discussed in the section above, this is not really an error if your organization has set limits on the usage of personal devices for a work account.
However, sometimes this error code might show up without the settings from the organization and you may have trouble signing up for your Azure AD account.
In these cases, you can go through the list of reasons in the section above before we explain them in detail here.
Fix 1: You have entered the wrong credentials
Since this is a very technical topic for some, we will start with the easy fix that just needs you to cross-check if you have entered the right credentials for your Microsoft account.
This is a rare possibility to have when you have error code 80180014 to deal with but still might be a possibility.
If you are assigned passwords with a combination of letters and numbers, make sure that you take care to enter all the correct combinations with special characters and capitalization.
If you are sure that you have entered the correct credentials, then we need to move on to more specific fixes.
Fix 2: There are device restrictions in place
If you have just recently started working with an organization that requires you to have a work computer, chances are that you are getting this error code because the admins have set up device restrictions for the account.
This is a tool that helps organizations to keep personal devices off their work accounts. This is powered by the tool Microsoft Intune.
You will most likely face this error code when you try to sign up for Azure AD. You can ask the company administrator to grant your device the privilege to sign up. If your device is new, they will need to do it regardless even if your device is a work computer.
Here is the process of how the access can be changed.
- You need to sign in to the Endpoint Manager Portal.
- Follow this link to do so.
- You will see a menu on the left side.
- From the menu, click on the option labeled Devices
- Navigate to the options termed Device Type Restrictions. You will find this at the center of the page.
- Click on All Users
- Open the tab named Properties
- Right next to Platform Restrictions, click on Edit
- Now you can change the preference for Personally owned devices by clicking on Allow right next to the option.
However, you might not have access to the credentials that you need to have in order to change these settings. It is always a great option to ask your administrator to let you in. they will follow the steps above to either add your device to the allowed list or allow all personal devices.
Fix 3: You are using a new device
As we have established by now, you need permissions for your device to enter the account. If you have recently purchased a new device and it is not yet registered, you will need to get in touch with the administrator to get your device on the allowed list before you can access your work account.
Fix 4: Contact Microsoft Support
If you have gone through all the points above scratching your head because you are facing this issue on your personal account, or it seems too technical for you to make sense of, you can always get in touch with the very helpful Microsoft Support.
You can contact them through the official website or you can also access user communities to get the answers that you are looking for. Both of these are viable options.
If you are trying to access a work account, then the error code makes sense because more than just being an error code, this is a warning that the account you are trying to access has device restrictions.
Most of the time, there is only one thing to do and that is to contact the company IT department to solve the issue for you. We have still included the technical solutions in case they are of help to you,
We hope that this article was helpful in making sense of the error code and what can be done in order to get the device signed up on a work account.
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