How To Fix Office 365 Error 70003 “Your Organization Has Deleted This Device”?

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Last Updated on October 3, 2023

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» Home » Error Codes » How To Fix Office 365 Error 70003 “Your Organization Has Deleted This Device”?

In this post, we are going to talk about Office 365 error code 70003.

This error comes with the error message “Something went wrong Your organization has deleted this device. To fix this, contact your system administrator and provide the error code 700003”

If you are also getting this error code then in this post we are going to share the possible workarounds to get rid of this error.


How To Fix Office 365 Error 70003: Your Organization Has Deleted This Device?


Fix 1: Use Office 365 online

This is not a troubleshooting instead it’s a workaround if you need to use Office 365 and you don’t have time to try different troubleshoots.

This error only prevents you from accessing office 365 on the desktop but you can use Word or Excel online without any error.

Once you have the time you can try the below-given solutions to completely get rid of this error.


Fix 2: Disconnect the problematic account

  • Visit the Settings App.
  • Then visit the Accounts.
  • Now choose Access Work Or School.
  • Now choose the account with the error and tap Disconnect.
  • Wait till the Account disconnects, and once done try accessing your office account with your regular username and password.

Fix 3: Delete the problematic account

If disconnecting the account didn’t work, you can try to delete the account from your computer.

  • Visit the Settings App.
  • Then visit the Accounts.
  • Now choose Access Work Or School.
  • Now choose the Account with the error and Delete the account.
  • After that Sign into your Outlook profile again.

Fix 4: Remove the device completely

Note: This troubleshoots is a little lengthy and tricky and may require some expertise. If you find difficulty using this solution then take help from the IT admin or any advanced user.

  • Go to the machine and check if there is an entry for Automatic Device Registration. If yes then consider disabling the “automatic device registration”. If there is no entry for the automatic device registration then it means it’s already disabled.
  • Then download the Psexec tool and extract it to the PSTools folder.
  • After that launch the Command Prompt and make sure to launch as an administrator.
  • Then go to the PSexec folder.
  • Then run the command psexec -sid cmd.exe.
  • Once the new prompt opens, run the dsregcmd /leave command to un-register the device.
  • After that, you need to restart the machine.
  • Now check your machine’s status with dsregcmd /status.

Fix 5: Remove the account and the device

We have found that for some users removing the account and device one by one at the same time fixes the issue for them.

  • Visit the Settings App.
  • Then visit the Accounts.
  • Now choose Access Work Or School.
  • After that access the Command Prompt or PowerShell, and make sure to launch as an Administrator.
  • Then enter the dsregcmd /leave command.
  • Then you can also enter the dsregcmd /status command to double check the device no longer appears listed under Azure AD.
  • After that Register the device again and check if you still have the error.

Fix 6: Try This Trick

We can’t verify if this solution will work or not but this solution was shared by one member of the Microsoft community.

You need to try this

  • ​​cmd in admin :
  • dsregcmd /forcerecovery

Fix 7: Contact Support

If in case you still have the error then try contacting Microsoft support to report the error, and ask for the resolution as you have tried all the possible workarounds.


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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.