My cloud error code 503 says ‘Service Temporarily Unavailable’ and stops the users from login into their cloud. Error code 503 is a known error but it’s not very common with services like My Cloud. If you are facing this error then it may mean that My Cloud is having some kind of issues with their system, or your internet is having some issues.
If you are currently having this error then this can also be because of the recent attack on western digital. They disclosed that they had a network breach and an unauthorized party gained access to multiple company systems. You can read more about this here. This network breach also resulted in My Cloud being down.
How To Fix My Cloud Error Code 503?
Fix 1: Check My Cloud Server Status
The very first thing you need to do is to check if My Cloud servers are up or not. One of the main reasons behind the error is My Cloud services being down for some system issues.
My Cloud servers can be down for many reasons such as they are under cyber attack, they have some kind of system outage, their system is under maintenance, etc. So the very first thing you need to do is to check My Cloud Server status.
To check the My Cloud server status you can visit here. Just visit this link and check if on the status page, there is any update about My Cloud services being down. If yes then wait for some time and try again.
Fix 2: Check Your Internet
If everything is perfect with the My Cloud service but the error is still coming then check if your internet has some issues. You can try restarting your router if you are using a wireless connection, but if you are using mobile data then turn on and off the flight mode.
You can also try switching to a different internet be it a hotspot connection or another wifi connection.
Fix 3: Use GoodSync
This is not a permanent fix for the error but a temporary workaround while you are unable to access your file because of the error. You can use GoodSync to access your file locally for free in the NAS.
First, you need to install GoodSync for WDMyCloud on the NAS, and after that create an account. Then you need to install GoodSync Explorer for the phone.
Note: Meanwhile you can also try connecting the My Cloud support to report this issue, and to contact them you can visit here or here.
Like This Post? Checkout More