How To fix Netflix Error Code 10013?

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Netflix Error Code 10013

In this post we are going to talk about the error code 10013 which can occur with two different error messages, so depending upon your error you need different treatment for these errors.

Here are the two error messages associated with the error code 10013.

“Error. Cannot play title. Please try again later. (10013)”

There was a problem with this download. (10013)

Below in this article, we have shared the workaround for each error. You need to simply try these solutions one by one.

In case you are still stuck with the error even after trying these workarounds then get in touch with the Netflix support to report the error.

How To Fix “Error. Cannot play title. Please Try Again Later. (10013)”?

If you receive this error then it means that there is some information stored in your device which needs to be refreshed in order to resolve this issue. And if this issue is not related to the cache then there are some network issues which are causing this error.

  • The first very first thing you should try is to quit the Netflix app and relaunch it. Before quitting and moving forward with the other workaround we will suggest you to repeat this step 2 to 3 times.
  • Next, try restarting your device by simply powering off the device and then powering it on after a couple of minutes.
  • If the error still doesn’t get resolved then simply uninstall the Netflix app from your device and then give your device a restart. Then go to the app store and reinstall the Netflix app.
  • At last, if uninstalling the app and reinstalling it also failed to resolve the error then you should get in touch with Netflix support.

How To Fix “There Was A Problem With This Download. (10013)?

This error mainly occurs when you or your network provider is using a VPN, Proxy, or any other similar service.

  • if you are using a VPN or proxy then consider disabling it and then check for the error. If you are not sure whether VPN is enabled or not on your network then you can perform an internet test from the fast.com. Once Fast.com shows you the test result check the city and country listed next to the client.
  • Next, you can try resetting the network settings of the device which is showing the error.
  • Next, give your internet a restart and then check for the error. If the error still appears then connect your device over any other wifi connection or with any mobile hotspot connection. If connecting over another connection fixes the issue then contact your ISP.
  • In case you are not using VPN and tried all the possible workaround but are still stuck with the error then you should get in touch with Netflix support.

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Rahul Choudhary
Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.