How To Fix Netflix Error Code 121 And -121?

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Netflix Error Code 121 And -121

In this post, we are going to share details about the error code 121 and -121 with Netflix. Both of these errors look similar but they are not.

Both of these errors occur for different reasons and require different workarounds to fix them.


What Is Netflix Error Code 121 And How To Fix It?


Netflix error code 121 says “kAlertErrorCodeNoSelectedCDN” and this error simply means that information stored on your device needs to be refreshed in order to fix the issue.

Below we have mentioned all the possible workarounds to fix the error.

Fix 1: Perform A Fresh Login

  • Sign out from Netflix.
  • Then quit Netflix.
  • Then disconnect the device from the internet.
  • After a few seconds reconnect the device to the internet.
  • Now relaunch Netflix and sign in to your account.

Fix 2: Restart The Device & Internet

  • Power off the device on which you are using Netflix.
  • If you are using wifi connection then power off the router.
  • Now wait for around 1 to 2 minutes.
  • Then restart the internet and device.
  • Now connect your device to the internet.
  • Now check if the problem has been resolved.

Fix 3: Check Other Internet Issues

  • Go to any internet speed test website and check if you have good internet speed or not. If not then contact your ISP to report the issue.
  • If your internet speed is fast but the error still persists then try connecting with any other wifi connection or any mobile hotspot.

Fix 4: Try Other Workarounds

  • If you are using any VPN while using Netflix then consider disabling it.
  • Also, make sure that you are using the latest version of the Netflix app.
  • In case the error still persists then get in touch with Netflix support.

What Is Netflix Error Code -121? And How To fix It?


Netflix Error code -121 says,

‘Please make sure that your device has network connectivity and the Date and Time settings are accurate. (-121)’

Netflix Error -121 indicates a network connectivity issue that is not letting your device from reaching the Netflix service.

Below we have mentioned all the possible workarounds to fix the error.

Fix 1: Restart Your Device

  • ​​Power off the device on which you are using Netflix.
  • Now wait for around 1 to 2 minutes.
  • Then restart the device.
  • Now check if the problem has been resolved.

Fix 2: Restart Your Router

  • Power off the router.
  • Now wait for around 1 to 2 minutes.
  • Then restart the router.
  • Once the internet starts connect your device to the internet.
  • Now check if the problem has been resolved.

Fix 3: Try Playing Other Titles

If the error persists then check if you are having the error with any specific title or having the error with all the titles.

Simply try playing any other titles, and check if they are working.

Fix 4: Try Other Workarounds

  • Connect your device with any other internet connection be it any alternate wifi network or any mobile hotspot.
  • If you are using any VPN while using Netflix then consider disabling it.
  • Also, make sure that you are using the latest version of the Netflix app.
  • In case the error still persists get in touch with Netflix support.

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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.