How to Troubleshoot Netflix Error Code m7111-1935-405001 in Windows 10?

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If you are already here reading the following article, then it is certain that by now you must have already faced the infamous error code m7111-1935-405001 flashing on your screen.

Surely, this experience is a very disappointing and agonizing one, when you are watching your favorite TV Series and program and suddenly you are faced with such a dilemma.

Netflix Error Code M7111-1935-405001

Well, there is nothing much to worry about, even if you have this annoying error flashing up on your Windows screen. Because just by following some simple solutions, you should be able to get rid of the above mentioned error in no time. 

Let us have a quick look at the various methods or ways with the help of which you can fix the following M7111-1935-405001 error in Windows 10 in no time and without much hassle.

  • Signing in and out of your Netflix Account 
  • Check your inbox for any mails from Netflix and reset password if asked
  • Clear all cache data and browsing history from your Internet Browser

The M7111-1935-405001 Error typically occurs in Windows 10 Operating Systems due to unnecessary data stored in the browser’s cache memory.

Thus, in order to solve this issue, most solutions we have mentioned above more or less revolve around fixing these issues with or around the browser.

Hence, there is no rocket science to it, but just a few simple steps and instructions to be followed and your error will bid goodbye in no time. 

All the above mentioned methods have been further described in detail with step by step instructions, so that you have no trouble at all in solving the issue on your own and with ease.

How to solve the Netflix Error Code M7111-1935-405001 in Windows 10?

Let us finally have a look at all the methods in detail and start implementing the steps one by one to solve the Netflix Error code on our respective Windows 10 systems.

  • Signing in and out of your Netflix Account
  • Check your inbox for any mails from Netflix and reset password if necessary
  • Clear all cache data and browsing history from your Internet Browser

1. Signing in and out of your Netflix Account

Let us first start with the simpler solution which would be signing in and out of our respective Netflix Account. Most often simply having logged in and out of one’s profile does the trick.

If that is the case then there is absolutely no need to try out the other methods we have listed further below. 

Just sign out of your Netflix account once and then after a few seconds sign in to your account. See if the error still persists and if it does, go on with the second and third methods explained below.

2. Check your inbox for any mails from Netflix and reset password if necessary

Quite often when such an error or the cause for such an error occurs, the main servers of Netflix get automatically notified.

Once they are notified of a certain fault in either login or any other issues related to your account, a mail is sent to your registered email ID as well as the error flashes up on your display. 

Thus, in such cases when an error suddenly pops up on your screen it is a good idea to check your registered email ID once and look out for any mails which may be sent by Netflix themself.

And if you have such mail from Netflix, open it up and see what kind of problems have been cited by their team and follow the instructions provided by them to fix the particular issue. 

For the Error Code m7111-1935-405001, such a mail from Netflix would normally ask you to reset your password by sending you a link to reset your password.

Simply, click on the link and type in the new password and change it by clicking on the Save button after everything is done. Then once again try to log out and log in your account and see if the error is still present. 

3. Clear all cache data and browsing history from your Internet Browser

NOTE: The following method may vary from browser to browser, depending on what browser you are using to stream videos over Netflix.

Here, I have listed out the steps to clear the cache and browsing history for four of the most popular browsers out there. However, if your particular browser is not among the following listed browsers, then you can look for how to do so from the internet.  

For Google Chrome 

  • For Chrome users, first open up the browser and then to the extreme top-right corner click on the three vertical dots option (customize and control Google Chrome option).
  • Then, from the drop down menu, go down and click on the Settings option.
  • On the settings window, from the left pane click and select on the Privacy and security option. 
  • Then on the right pane, under Privacy and security click on the Clear browsing data option. 
  • Once the Clear browsing data window opens, go to Advanced settings and select the time range as All time
  • Then tick mark all the check box options and then click on the Clear data button to clear all the cache data and browsing history.
  • After all that is done, go to the Netflix site, log in to your account and then see if the error still persists. 

For Opera 

If you are using the Opera browser for Netflix streaming, then follow the steps as mentioned below:

  • Firstly, open up your Opera browser and then head to the top right most corner of your web browser. 
  • Click on the three line horizontal line option (Easy Setup option) and from the drop down menu, click on the Clear button adjacent to the browsing data option under Privacy & Security
  • Then, select and go to the Advanced options under the prompted Clear browsing data window. 
  • Under the Advanced tab, select the Time range  as All Time and check mark all the options. 
  • Lastly, hit on the Clear Data button and let the clearing process take place. And once the process is successfully completed, go and login to your Netflix account and see if the error still persists. 

For Firefox

For Firefox users too, you will need to follow the similar process as that shown for the earlier two browsers. You can straight away go to the Clear History options by copy and pasting the following path on your browser URL bar and hit Enter: “about:preferences#privacy”.

Once you are in the Clear History Window option, select the time duration as All Time and then after selecting all the options, click on the Clean Now button.


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Rishikesh Hazarika is a tech enthusiast who is always curious to learn and absorb facts and data in the world of science and technology as well as tries to share his opinion. He has an M.Tech degree from North-Eastern Hill University, later he did a certificate course in Computer Hardware and Software, and a certificate course in Introduction to Architectingc