How To Fix Netflix Error Code tvq-pb-101 (5.3)?

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As per our research Netflix error code tvq-pb-101 (5.3) mainly happens when there are some issues with the data stored on your device which is stopping you from playing Netflix.

As per the users’ complaints, the Netflix app freezes or shows this error when they try to play any video from the Netflix library.

Basically, Netflix does not load anything and each time shows this error.


Fixes For Netflix Error Code tvq-pb-101 (5.3)


Fix 1: Reload The Netflix App

If you are on the error screen then tap on the option “More details” and choose reload Netflix. If you are not on the error screen then simply close the Netflix app and then relaunch it after a few seconds.


Fix 2: Restart Your Device

If reloading the Netflix app is not working then you should try restarting your device. To do so just follow the steps given below.

  • Shut down your device and disconnect it from the power source.
  • Then leave your device in that state for around 5 minutes.
  • Then plug your device back to the power source, and restart your device.
  • Once your device restarts, relaunch Netflix.
  • Then check if the error persists.
How To Fix Netflix Error Code tvq-pb-101 (5.3)?

Fix 3: Check Update For Netflix

If the error persists after rebooting your device then check if you need to update the Netflix app. If there are any pending updates for the Netflix app then make sure to update it and then check for the error again.


Fix 4: Try Removing The Channel

If you are using Netflix on Roku then try removing and re-adding the Netflix channel.

  • Go to the Netflix channel and highlight it.
  • Then press the Star to access the options menu.
  • Then choose the Remove channel and confirm.
  • Then restart your device.
  • Then re-add the Netflix channel.
  • Then try playing Netflix again and check for the error.

Fix 5: Reinstall The Netflix App

If the error persists then you should try uninstalling the Netflix app on your device. Once Netflix is uninstalled restart your device and reinstall the Netflix app.

Once the Netflix is reinstalled, try playing anything to check if the error still continues. 


Fix 6: Make Sure Your System Software Is Updated

If you tried reinstalling Netflix but it is also not helping then we advise you to check if you have any pending software updates for your device. If so then consider installing them and then check for the error again.


Fix 7: Contact Netflix Support

If none of the above solutions helps with the issue then you should reach out to the Netflix support team to report the issue.


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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.