Nike is one of the leading brands of Sportswear and footwear in the world, and due to its online presence, it has expanded its reach to its customers. But lately, many buyers have come across an error during the checkout while placing an order.
The primary reason could be the product you have just added to your cart has been sold out, until you finish placing your order. Or there may be some other reasons for this error apart from this.
If you are having an issue with Nike Checkout then check below the possible reasons and best fixes to complete your order on Nike.
Possible Reasons Why Nike Checkout Not Working
- The product you have selected has been sold out before you could complete the order.
- The Nike servers are down due to some outage or maintenance work.
- You might be having some Internet connectivity issues.
- You have entered the wrong details of the shipping address, or payment.
- You are using an outdated version of the Nike app.
How To Fix If Nike Checkout Not Working?
Fix 1: Check Nike Server Status
There can be some outage issues if Nike customers are placing orders in large numbers at the same time, which usually happens when Nike launches some new product, so wait for a few hours and then try placing the order.
You can also visit here to check if there is any reported outage with Nike Server. If yes then wait patiently till it is over. You can also visit Nike’s Official Twitter Handle to check if there is any update on maintenance or outrage with the server.
You can also try to place an order from some other device to check if the error is occurring for every device or any specific device.
Note: Also check if the product you are adding is still available or not, because on many occasions, till the time you reach the payment method the product gets sold out.
Fix 2: Check Your Internet Connection
There is a possibility that by the time you reach checkout, you have lost your internet connection. So try opening any other app or webpage to test the internet connection.
If you find any issue with your internet, then turn off your mobile data and then switch it on to refresh the data. You can also try switching networks, for example take Mobile Hotspot from your friend or switch the WI-FI.
If you are using Wi-FI then Power cycles your Router to refresh the data. To Power Cycle your Router unplugs all the cables attached to the Router including the Power cable. Then plug in back all the cables after 1 minute and restart the Router. After that go to Nike Page and try to complete the checkout.
Fix 3: Double Check Your Details
You may face this error while checking out, when your details are not complete, or if you have missed any details.
So go back to the address page and check if you have entered the correct address, landmark, pin Code, city, and state.
Also check your Payment details like the card numbers, expiry date, and CVV.
These details are very important while placing an order, so correct and complete all the mandatory details before checking out.
Fix 4: Clear Cache and Cookies
Some of the stored cache and cookies get corrupted over time. These corrupt files may interfere with the Nike app or website and may show you such errors. So try clearing the cache and cookies and then try again.
For Android
- Tap and hold on to the Nike App icon.
- Click on App Info.
- Click on Storage.
- Now clear cache and data one by one.
For iPhone
If you are using Nike App on iPhone then you are not required to clear the Nike App cache because iPhone doesn’t require it. So you can skip this troubleshoot.
For Browser
- Go to the browser settings.
- Now clear the browser cache.
- Then go to the Nike app and check if the error has been resolved or not.
Fix 5: Uninstall and Reinstall The App
Note: This step is for those users, who are placing the order on the Nike app.
If nothing is helping you against the error then uninstall the app and reinstall it.
- Uninstall the Nike App.
- Then restart your Phone.
- After that reinstall the Nike App.
- Then log in to your Nike Account.
- Now check if you still have the error or not.
Fix 6: Report Error To Nike Support
If you still have the error then now you should contact Nike Support to report the error. It’s possible that there is some issue from the Nike end, and if in case the issue is not from their end then they will guide you in the right way to fix the error.
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