How To Fix Nintendo Error Code 9001-2473?

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In this article, we will discuss and share the troubleshoots for Nintendo error code 9001-2473.

This is an issue that the players face while they are making a purchase on the Nintendo Shop, and the error typically happens because of the 3D secure authentication failure but in some cases, some other factors may also lead to this error.


Fixes For error code 9001-2473 on Nintendo


Fix 1: Check if you are entering the right card information

The credit card information is a tricky detail to get right each time. There are so many numbers involved in the information, that sometimes it is really easy to mess up one or two numbers. This can disrupt the entire credentials verification process.

So first you should check and make sure the credit card information you have entered is correct.


Fix 2: Try using a different credit/debit card

There can be several issues when trying to use a card for purchase online such as transaction limit, card getting blocked because of any suspicious activity, etc.

So if you are entering the correct credentials, then try using a different card to check if this helps.


Fix 3: Use a Paypal account 

If you are not able to make purchases on the Nintendo e-shop using your credit or debit card, you can also pay through a Paypal account

This option, however, is only available to residents in the US, Canada, and Mexico provided that the users are above 18 years of age.


Fix 4: Try using Nintendo eShop Gift Cards instead

If you are a regular shopper on the Nintendo shop, you can make a very practical purchase of a Nintendo eShop Gift Cards. This helps you add funds in advance so that you do not have to enter the payment information at the time of purchase. To know more you can refer to this article.


Fix 5: Check the Nintendo server

It is possible that you are using the right card, entering the correct credentials, and even having sufficient funds on your card but your purchase is still being declined. This can be due to an issue with the Nintendo server.

Nintendo server is ultimately handling a lot of players at the same time which can cause traffic congestion on the server. This leads to the server crashing and the platform will not respond to the pings of the users.

In this case, you can check the status of the Nintendo server by visiting through Nintendo server status page. If the server is down, you can only wait for it to go back up as the server issue cannot be solved on your side.


Fix 6: Are you using a VPN?

If you are using a Virtual Private Network while making the purchase on the Nintendo e-shop, it is likely scenario that your purchase will be rejected.

This is because identification and authentication of your identity are not exactly possible when you are using a Virtual Private Network. This is why many platforms do not allow the use of a VPN while accessing their platform.

If you are also using a VPN, shut down the VPN along with all the related processes in the background, then refresh the device and your connection. At last, check if the error persists.


Fix 7: Contact the Nintendo Customer support team

If you are done with the above suggestions but the error is still coming then you can raise a support request on the support page for Nintendo.

Here is how to reach out to Nintendo Support,

  • Visit Nintendo Contact Us Page.
  • From there you can select from Support ticketChatText Message, and Phone to reach out to the Nintendo Support team.

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Falguni Rana is a technology writer who has expertise in software and hardware troubleshooting. She publishes how-to and troubleshooting guides for different apps, websites, games, and consumer hardware products.