As per the description shared by Nintendo for the error code 2813-0055, this error comes to the screen when a user tries to redeem a download code but instead the user gets this error code.
If you are currently trying to redeem a download code and having this error then below you can find all the possible details for the error.
How To Fix Nintendo Switch Error Code 2813-0055?
Fix 1: Check If Download Code Has Expired
The very first possibility is that the download code which you are trying to redeem has expired.
So we will suggest you to double-check if your download code has expired or not. Simply check the information around the download code to find the expiration date.
Fix 2: Check If The content Is Available For Purchase
If your download code is not yet expired then check if the content you are trying to redeem against the download code may not yet be officially released for purchase on the Nintendo eShop.
You may not know but different software titles may be available at different times of day on their release dates. So go to the game’s page on the Nintendo Switch Nintendo eShop and check if the game or downloadable content is available for purchase yet or not.
Fix 3: Make Sure To Redeem The code For the Country Where It Was Purchased
If the content is available for purchase, as well as your download code is also valid then check if you are trying to redeem your code for the country where it was purchased.
As per the official information shared by Nintendo, “A Nintendo Switch Online membership prepaid card can be redeemed in the Nintendo eShop for the country where it was purchased.:
For example, if you have a code that is sold for use in Japan, then it can only be redeemed with a Nintendo Account and/or Nintendo eShop also set to Japan. If you try to redeem the download code from a different region then the download code will not work.
Fix 4: Contact The Nintendo
If the following are in place but the error is still coming then you need to contact Nintendo Support for additional help.
- Your code has not yet expired.
- The content you are trying to purchase is available for sale.
- You are trying to redeem the code for the country where it was purchased
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