How To Fix The “No Ranging Response Received – T3 Time–Out” Error?

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No ranging response received – T3 Time-out error is the most common error that you will receive if you are using a cable modem. This “T3 Time–Out error can be caused due to weak modem, damaged cables, wrong device configuration, and poor internet wiring.

In this post, we are going to discuss the causes and solutions to fix the “No ranging Response Received – T3 Time–out” error.

No Ranging Response Received T3 Time Out error

Why Are You Getting No ranging Response Received – T3 Time–out” error?

Temporary issues With Your Router: It’s possible that there is some temporary glitch with your router which is causing the issue.

  • Faulty Modem: If you are using an old and outdated modem, chances are high that you will face these errors more frequently. Internet connection totally depends on your modem’s ability to send ranging requests to CMTS, and this process gets affected if you are using a faulty Modem.
  • Upstream Noise: Upstream channel sends messages from the modem to CMTS and the downstream receives messages from the ISP. Any disturbance due to poor grounding, faulty hardware, and loose connections will create unwanted noises within the upstream channel.
  • Use of Damaged or substandard Cable: It is not very prevalent but in some cases, people use Damaged or lower standard cables which result in T3 time-out error. The wires that we use for data transfer contain many tiny wires and damage to any of these will affect the data transfer.
  • Poor Wiring: Bad wiring can cause this issue as the cable modem will not be able to communicate with CMTS. The modem will not be able to establish a connection since CMTS will not receive any ranging requests due to bad wiring.
  • Incorrect Device Configuration: In most cases, the modem comes programmed with your account information. But there are some ISPs which might not be configured to the modem which you need to figure out individually. In such cases, you end up setting up the modem incorrectly.

How to Fix “No ranging Response Received – T3 Time–out” error?


Solution 1: Power Cycle Your Router

The very first thing which you should do is to Power Cycle your Router. This will fix temporary issues with your router.

  • Unplug the router power cord from the power outlet.
  • Wait for around 20 to 30 seconds.
  • Plug the power cord again to the power outlet.
  • Wait for around 10 to 20 seconds till your router completely starts.
  • Now check if now your issues get fixed.

Solution 2: Fixing Upstream Noise Problem

  • Open your Web browser from any connected device.
  • Now enter the IP address of your modem.
  • In case you need it, you can find your IP address by typing ( ipconfig) in the cmd prompt.
  • Now enter your Username and password.
  • Now scroll down from the control panel, and take it down to the section which gives details about upstream power and Upstream SNR.
  • Copy SNR no, if you find it above 23.5 DB, that means it has upstream noise.

Note: if you find SNR No above the 23.5 DB then please contact your ISP (Internet Service Provider) because this issue will be addressed by them.


Solution 3: Fixing Poor Internet Wiring

Fixing your faulty cable or wiring is quite easy.

  • Check the cable carefully from one end to another to find any intertwined wire.
  • Also, check if all the cords are connected to the right port, or not loosened up.
  • If any cable is found wrongly plugged in, re-insert the cable to the right port.

Solution 4: Fixing Issues related to damaged or Substandard Wire.

  • The best way to fix issues related to Damaged or substandard wires is to replace them right away.
  • But before that get in touch with the ISP, they will advise you better if there is any need to replace wires or not.
  • If your ISP advises you to change the wires then purchase good and high-quality cable, it can cost you extra bucks but will improve connectivity.
  • High-standard cables are durable and provide you with fast data transmission.

Solution 5: Hard Reset Your Router

A hard reset works like charm when it’s about fixing serious issues with routers. So we will suggest you hard power reset your router.

Performing a power reset will revert the router settings to default. Later you can change the settings to your preference.

  • Check your router for the Reset Button.
  • Press and hold the Reset button for around 10 to 15 seconds.
  • After that Wait till your router completely restarts.
  • Now check if the issue gets resolved.

Solution 6: Fixing Faulty Modem

  • If your modem is facing issues, you can get it repaired from the service center.
  • If it is an old and outdated device then replace it with a new and updated version.

Solution 7: Fix Incorrect Device Configuration Issue

  • Call your ISP to confirm that the issue is not from the CMTS end.
  • In such cases, configuration stings at the control center cause timeouts.
  • If everything is fine at the control center then follow the manual to configure it manually.
  • The manual has all the steps to configure the device, including your credentials.

Solution 8: Fixing Error issues caused by Weak Signal Strength.

  • This issue occurs due to outdated firmware, electromagnetic interference, and network overload.
  • Update the firmware of your Modem to the latest version.
  • In case the error is caused by electromagnetic interference, keep your modem away from Ovens, Hairdryers, and Bluetooth speakers.

Solution 9: Check the Number Of Devices Connected To The Network

  • Check how many devices are connected to the network.
  • The cable modem can support up to 50 users, but it impacts on the speed and reduces the signal strength.
  • If your ISP is restricting the bandwidth causing time–outs errors, if this is the case then go to your Internet provider and check more about your connection speeds.

Solution 10: Fixing Service Outages Issues

  • There is no straightforward solution to any reported outages.
  • Wait until your ISP restores your connections.
  • In case you are facing this “T3 Time–Out error” very frequently, then the time has come to consider a new Internet service provider.

Note: There are times when internet speed gets blocked by natural causes which include Hailstorms, Downpouring heavily, or other natural issues which can disrupt Internet connectivity. In such cases, you don’t get any solution and wait until everything is restored.


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Mohit Sharma is a Chromecast and Troubleshooting expert. He writes detailed guides on Chromecast, as well as he also publishes troubleshooting guides for video games, streaming services, routers, etc. He has a Bechlor Degree in BA English Honours from the University Of Delhi, later in his career he did a certification course in Advanced App Development in Android Specialization, Introduction to Android Mobile Application Development, and Emerging Technologies: From Smartphones to IoT to Big Data Specialization.