How To fix Now Tv Playback Protocol/General Error?

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Now Tv Playback Protocol or General Error

Are you currently getting the Playback Protocol Error message with Now Tv? If so then in this post we are going to provide possible workarounds to fix this error.

As of now while we are writing on this topic there is no explanation from Now Tv that why this error is occurring with the Now Tv.

But we have found some workarounds which may help you fix the Now Tv Playback Protocol/General Error.


How To Fix Playback Protocol Error message with Now Tv?


Fix 1: Are You Watching Now TV Mobile App From UK or EU?

If you are watching the Now TV mobile app from UK or EU? If yes then simply try signing out from the app and then uninstall the Now TV app. 

After that reinstall the Now TV from the app store.


Fix 2: Check If Now TV Is Working On Other Devices

Check if Now TV is having the error on a particular device or showing the error on every device.

If Now TV is showing the error on all the devices then reboot your router.

  • Power off your router by unplugging the power cable from the wall outlet.
  • Now, wait for around 1 to 2 minutes.
  • Then power on the router and check if the error is gone or not.

Fix 3: Force Your Router To Acquire A New IP address

If you are still having the error then power off your router for around 20 minutes.

By doing this you will force the router to acquire a new IP address, then check if it resolves the error or not.

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Fix 4: Contact Support

If nothing works and you still have the error then contact the Now TV live chat for further help and advice.


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