If you currently struggling with the error code np-34981-5 on your PlayStation console then don’t worry in this article we are going to share the details for this error.
According to our research PlayStation error code np-34981-5 is a licensing issue for the most part but we cannot say that this is the only reason as in some cases other factors may also lead to this error.
How to solve the error code np-34981-5 on PlayStation?
Fix 1: The PSN maintenance schedule is causing the error
Our first suggestion for you will be to check the PSN server status to check for any ongoing outage or server maintenance.
- Go to status.playstation.com.
- There check if you can see the “All services are up and running” status. If not then there are some issues with the servers.
- There you can also check if any specific part of the PSN service facing any issues.
Fix 2: The Player Profile is not in sync with the server
The players have also reported the error code when the player profile is not in sync with the PlayStation server.
This is also the time when the PlayStation module will not recognize your account and it might show up in the form of a licensing error.
This is however a temporary glitch and you can solve that by restarting the game.
But if you tried restarting the game but it is not resolving the error then you can also use an offbeat solution suggested by other players that suggests that you should delete a trophy. This action will cause the platform to resync your profile and the issue might be resolved.
Here is how you can delete a trophy on your PSN console.
- Login to your account with the correct credentials.
- Go to your dashboard.
- Click on the menu that reads Trophies
- Click on the X button to access the Trophy menu
- You will see the list of trophies.
- Find a listing that has zero trophies. This is because you can’t delete the listing that has earned trophies.
- Click on the game that has no trophies.
- Click on the options button
- Click on Delete. You will find this on the right-side menu
- Now start any game that you feel like starting.
Fix 3: Contact the PlayStation support team
If you are not able to get rid of the error even after trying out all the solutions that we have listed here, you should raise a support ticket with the PlayStation support team.
They will provide you with personalized assistance that might help you get rid of the error.
