How To Fix Plex Error Code H4?

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Published on: , Last Updated on July 19, 2023

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The Plex error code h4 usually occurs on the user’s screen when there is an issue with the servers or the internet.

Even this error code can come for some time when you just upgrade/downgrade. So in that case wait for some time, and then unlink and relink your account. Doing this should fix the error.

Whatever the reasons are, below in this post you can find all of the possible workarounds to deal with this error.


How To Fix Plex Error Code H4?


Fix 1: Check Plex Servers

If there is any challenge from Plex’s end then any workaround will be futile, so the first thing you should check and confirm is, if there is any reported outage or whether scheduled maintenance is under process or not.

To check Plex server status you can visit here.

Alternatively, you can also visit the Downdetector to trace any outage with Plex

If there is any outage or scheduled maintenance, then wait for some hours and then try again.


Fix 2: Check Your Internet Connection

In case your internet speed is low or having some issues with connectivity, you may face this challenge.

Open any other app i.e Youtube to check if your device is literally facing an internet issue.

If there is an internet issue then connect to any other WI-Fi or Mobile hotspot to check if Plex is working fine or not.

You can also open your plex on some other device to check if there is any issue with the internet only or if Plex is having problems.

If you find any issue with the internet then restart your router and if the error still persists then contact your ISP.

Restart the Router

  • To restart the router, Power it Off.
  • Unplug all the cables including the Power cable for a few minutes.
  • Plug in back all the cables, in the last plugin power cable, and restart the router.
  • Check if it has fixed the issue or not, meanwhile contact your Internet service provider for help.

Fix 3: Restart The Device

  • Quit from the Plex.
  • Then power off your device.
  • Now, wait for around 5 minutes before powering on the device.
  • Then power on the device, and relaunch the Plex.

Fix 4: Update The Plex Media Server

If all of the above-given methods don’t work for you then you should Update your Plex media server to check.

  • To update the plex media server, open plex, and tap on the three lines given at the top left corner.
  • Now tap on “Settings” and then click on the “Server” option in the settings option.
  • In the server, option tap on Updates and then select the “Check for updates” option to find the available updates.
  • If the “Check for updates” button is grayed out, tap on the “Install updates” button. 
  • Now tap on the “Install” button and if the install button is grayed out then tap on the “Yes” button. 
  • Once updates are installed, tap on the Close button and click on Ok.

Fix 5: Clear The Cache

If the error still persists then clearing the cache and cookies can also help you.

Depending on your device the steps to clear the cache can differ. If you don’t know how to clear the cache in Plex then you can visit this official guide.


Fix 6: Other Workarounds

If the error still continues then we will suggest you reinstall the Plex Media Server. But if it also fails to resolve the error then we will suggest you to get in touch with Plex support to report the error.


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Mohit Sharma is a Chromecast and Troubleshooting expert. He writes detailed guides on Chromecast, as well as he also publishes troubleshooting guides for video games, streaming services, routers, etc. He has a Bechlor Degree in BA English Honours from the University Of Delhi, later in his career he did a certification course in Advanced App Development in Android Specialization, Introduction to Android Mobile Application Development, and Emerging Technologies: From Smartphones to IoT to Big Data Specialization.