Samsung Tv error code exe_001 mainly occurs with the older Samsung TV models but sometimes this error can also come to the newer models. The majority of times this error is related to the Smart Hub or your TV being unable to install any required updates.
Whenever this error comes users are unable to launch their web browser or unable to connect to the internet.
If you are also currently having this error then below in this post we are going to share possible workarounds to deal with this error.
How To Fix Samsung TV Error Code exe_001?
Fix 1: Restart Everything
Before going into any serious changes to your system we will recommend you to first restart everything, from your Samsung TV to the internet.
- Disconnect your Samsung TV from the power source.
- Then disconnect your Router from the power source.
- Now wait for at least 2 to 3 minutes.
- Then power on the internet and your TV.
- Now check if you still see the error.
Fix 2: Factory Reset Smart Hub
If restarting the TV and internet doesn’t help then try resetting your Samsung TV Smart Hub.
- Tap the Home Button from your remote.
- Then go to Settings.
- Then choose Support.
- Then choose Diagnosis.
- Then from here Reset Smart Hub.
- Then enter the 0000 which is the default pin.
- Once your smart hub is reset you need to sign in back to your Samsung account.
- Once everything is done check if the error still occurs.
Note: If you face any difficulty while resetting the Smart hub then visit this guide.
Fix 3: Manually Enter The DNS
- Go to your TV menu.
- Then choose Network.
- Then choose Network Settings.
- Then choose IP Settings.
- Then choose DNS settings.
- Then choose Enter Manually.
- Now enter 8.8.8.8 or 8.8.4.4.
- Then Save the changes.
Fix 4: Check If You Have Pending Updates
If you still face the error then check if there are any pending updates that need to be installed.
Follow the below-given instructions to check the update for your Samsung TV.
- For 2018 Models: Go Settings > Support > Software Update > Update Now
- For 2017 Models: Settings > Support > Software Update > Update Now
- For 2016 Models: Settings > Support > Software Update > Update now
- For 2015 Models: MENU > Support > Software Update > ENTER
- For 2014 Models: Support > Software Update > Update now
Fix 5: Factory Reset Your Samsung TV
If the error still occurs then perform a factory reset for Samsung TV.
- Go to your Samsung Tv settings.
- Then go to General Settings.
- Choose Reset.
- Then enter the 0000 which is the default pin.
- Then choose Reset, and follow the on-screen options.
Note: In some TV models you may need to follow these steps: Go to Settings > Support > Self Diagnosis > Reset.
If you face any issues with the above instructions visit this guide.
Fix 6: Contact Samsung TV Support
Above we have mentioned all the possible workaround for the ​​Samsung TV Error Code exe_001. But if you still face the error then we will suggest you to get in touch with Samsung Tv support to report this issue.
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