In this article, we will discuss how to fix SimCity error code 60002.
If you experience error code 60002 on SimCity, this indicates that the server connection has timed out due to network issues.
There can be many reasons behind it and we will discuss them in the next section.
Here are some reasons why you might be facing a connection problem on SimCity.
- Your internet connection is not stable.
- The server of the game is down
- Your network hardware needs attention
- You are using the same game account on more than one device.
How To Fix Simcity error code 60002?
Fix 1: Check your internet connection
Do not get fooled by the internet connection working okay for the apps and programs that do not need a stable internet speed to work.
When you are playing games like the one here, you need a stable internet connection with decent speed to maintain a connection to the servers and stay in the gameplay.
To check if your internet speed is enough, Google an internet speed meter and you will find many reliable tools for free to test your internet speed.
They will let you know the upload and download speed on your device’s connection and also some of them will let you know the limitations of your connection based on the speed they calculated.
If you find that the speed of the internet connection is slow, contact your internet service provider for more information.
Sometimes, the server is down on the ISP side and this can cause network troubles without you even knowing about it.
Fix 2: Check the SimCity server
As a game, SimCity has been developed with player volume in mind but occasionally it does happen that the server gets overloaded with too many players all at once.
This server overload can get the server to crash and hence, you will not be able to play the game for the time period that the server is down.
In some cases, the server is also shut down for maintenance purposes and it does not crash like in the case mentioned above.
Either way, this is something that can only be solved on the part of the technical team that handles the game servers.
To make sure that the issue is with the game server, you can conduct a simple Google search or ask around in the player communities for the same.
Fix 3: Your network Hardware needs a reset
From network hardware, we mean the router and the modem that you use to connect to the internet.
If you are using cellular data to play a heavy server-dependent game, then you will face more troubles than the other players due to the inherent low speed of cellular data connections.
The network hardware needs to be maintained in order to maintain a stable internet connection. There need to be regular updates on the firmware for the router and modem so that your devices are equipped to provide you with the connection that you need.
If you miss important firmware updates, you are reducing the life of your network hardware.
Fix 4: You are using the same game account on more than one device
This is an issue that the players in the online community have recently discovered. If you are playing SimCity on multiple devices with the same account, you are likely to run into the error code 60002.
Some users have also reported severe problems like phone crashes in addition to game issues.
It might also feel like you have lost the entire game progress when you try to restart the game.
However, there is also a fix to this that has been circulated in online communities. We have mapped the entire fix for your convenience.
Here is how you can fix this problem.
- Delete the game from all the devices that you own
- Reinstall the game on the device that you intend to use for playing SimCity in the future. Make sure to only choose a single device.
- Launch the game.
- You will notice that you do not get access to the progress of the saved game. At this point, do not freak out.
- Follow the game instructions and allow the tutorial to finish.
- You will now get a choice to follow the tutorial or go back to the saved game.
- Choose the option to go back to the saved game.
- You will get the game account back with all the progress.
This is a solution that has proved helpful to many users. It might help you too.
Fix 5: Contact SimCity support
If none of the fixes above make any sense to you, it is time that you contact SimCity support.
It becomes even more essential when you have paid for the game progress that should not be lost.
The Simcity support helpline can help you with the exact issue that you are facing and they will most likely be on point because they deal with the errors in the game on a regular basis.
Like This Post? Checkout More
