How To Fix Sims 4 Error Code 109?

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Sims 4 Error Code 109

Error Code 109 on Sims 4 usually occurs when it is unable to load Household. Whenever Error code 109 appears on the screen, it suggests you restart the game to fix this issue, but not all the time this method helps. Error Code 109 on Sims 4 also appears as 109.e56fc6bb:59efc8af.

If you are one of the users who is getting this error code then in this post we are going to share the possible troubleshoots to fix the issue. 


Possible Reasons For The Error Code 109 on Sims 4


  • Sim 4 server is down downtime due to any outage or server is under maintenance.
  • You are using an outdated version of the game.
  • Sim 4 has a corrupt package file.
  • Your internet is unstable or slow.

How To Fix Sims 4 Error Code 109?


Fix 1: Check For Sim 4 Server Status

Most of the time it’s the game server that creates such kinds of issues. So check the Sim 4 Server status if it is down for any reason.

To check Sim 4 Server status you can go to downdetector.com, and search for Sim 4. Now check if Down Detector is showing any outrage with the game server.

If you are playing the game on PlayStation or Xbox then also check if your console server is facing any issues. To do that follow the same steps you applied to check Sim 4 server status.


Fix 2: Delete The LocalThumbCache. Package File

Many users have reported that error 109 occurs due to an outdated mod which causes the game to crash. If this issue is caused by the mod then it can be easily solved by deleting the LocalThumbCache.Package File.

  • Open file explorer and look for the Sims 4 game.
  • Once you reach the location, right-click next to mods, press copy then pastes it to Desktop safely.
  • Now right click next on LocalThumbCache. Package file, select Delete.
  • Now open Origin, give a right click on the Sims 4 game, and select Repair Game from the context menu.
  • Wait till the repair process starts.
  • Restart your PC once the repair is completed and check if the error code is fixed or not.
  • If you have moved out the Mods, then you can put it back to its original location, just make sure that you are doing it when the game is not being played.

Fix 3: Check Your Internet Connection

Sims 4 requires a usable internet connection with good speed to perform without any error.

So to check your internet connection, connect your internet with another device, and use any other app to check the quality of your internet connection. Now check if your internet connection is stable and has good internet speed.

You can also use a different Network to check if the game is working over another network.

If you find any issue with your internet then first restart your router. And in case restarting the router is not fixing the internet then contact your ISP.


Fix 4: Update Sims 4 To the Latest Version

If it’s not internet then Error code 109 can occur due to the outdated game version, which usually interrupts the game at intervals. To check updates for the Sim 4 follows the steps given below.

Depending on the device on which you are using Sim 4, the steps to check updates for Sim 4 will be different.

So go to google and check the steps to update sim 4 on your device. And make sure that you are using the latest version of Sim 4.


Fix 5: Load Another Household

There are many users who came across with error code 109 on Sims 4 and they got rid of this error by leaving the problematic household and playing another household for a few minutes, let just say for 10 to 15 minutes.

So to solve this error code, you can leave the current household which is facing the error and use another household to play the game.

Once you have played a game for a minimum of around 15 minutes in another household, leave it there and try to load the problematic household from where you left it.

Give it proper time and check if the error code has gone or not.


Fix 5: Contact Sim 4

If you have tried all the above the given troubleshoots but still getting the error then contact the Sim 4 Support to report the issue.


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