How To Fix Sky Go Error PFE-9500?

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Here in this article, we will share the details for the error code PFE-9500 with the Sky Go which mainly occurs whenever users try to start streaming on the Sky Go platform, preventing them from streaming any content online. 

As per our research when you see this error, it usually means an issue with the audio settings or the audio device connected to your device.

Sky Go Error PFE-9500

Fixes For Sky Go Error PFE 9500


Fix 1:  Uninstall and reinstall the app

If you haven’t tried this method yet. Then, you should probably start with Uninstalling and reinstalling the app first. 

Doing this automatically takes care of any problem with the cache that might be responsible for causing the error. Moreover, once you uninstall and reinstall the app fresh. It automatically installs the latest version of the app itself. Thus, getting rid of any issues that might be there due to the earlier version of the app being outdated. 


Fix 2: Plug in a wired audio device

Many users who have reported the following error have said that they have been seeing the error whenever they were connected to a wireless audio device, instead of a wired one. 

Hence, users who were able to fix the issue reported that they were able to fix the issue by connecting their laptop or PC to a wired speaker or wired headphones (audio device).

Sky Go Error PFE-9500
Sky Go Error PFE-9500

Along with that, you can also try changing your audio settings to lower settings i.e. from 24-bit 384 KHz to 16-bit 44.1 KHz at the Windows Sound Settings and see if that helps.

The following video tutorial will walk you through the steps to change the Sound Settings on your Windows system.


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Rishikesh Hazarika is a tech enthusiast who is always curious to learn and absorb facts and data in the world of science and technology as well as tries to share his opinion. He has an M.Tech degree from North-Eastern Hill University, later he did a certificate course in Computer Hardware and Software, and a certificate course in Introduction to Architectingc