Snapchat Not Working What To Do? Try These Troubleshoot

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Last Updated on February 11, 2023

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Is Snapchat not working properly? If yes then in this post I am going to tell you possible troubleshooting to fix the issue.

What Are The Reasons So Snapchat Is Not Working?

  • Your Snapchat required some permission but you didn’t allow it.
  • There is some temporary glitch with Snapchat.
  • There is some temporary glitch with your Phone because of over-usage.
  • The Snapchat server is down
  • There is some issue with your internet connection.
  • Your Snapchat has a pending software update.
  • There is a cache-related issue for Snapchat.
  • The issue is related to Geo-restriction.

How To Fix Snapchat Not Working Issue?

Method 1: Restart Snapchat

  • Simply close the Snapchat.
  • Visit the recent app section, and close Snapchat from there.
  • Open Snapchat again.

Method 2: Restart Your Phone

For most of Android and IOS smartphones, you just need to press and hold the power button for a few seconds to get the restart option on the screen.

If you are unable to see the restart option by pressing and holding the power button. Then I will suggest you to check the restart guide for your phone in Google.

Method 3: Check if Snapchat is down

  • Simply go to Downdetector.
  • Search for Snapchat.
  • Downdetector will show you if there is any server-related issue going with Snapchat.

Method 4: Check your internet connection

Snapchat requires an active internet connection to perform tasks. So check, if your internet connection working fine. Simply try to open any other app. If other apps are also not working then the issue is with your internet connection.

Method 5: Switch Between Wifi And Cellular Data

If your internet connection is working fine but still you are getting the issue with Snapchat then I will suggest you to switch between wifi and cellular data. Doing this may fix some temporary network issues.

Method 6: Check your Snapchat permissions

For Android

  • Go to your phone settings.
  • Go to the App or All Apps.
  • Choose Snapchat from the list.
  • Check if you enabled required permission for Snapchat such as Location, Photos, Camera, Cellular Data, and Microphone.

For IOS 

  • Go to your iPhone Settings.
  • Scroll down to the Apps section.
  • Tap Snapchat.
  • Check if you enabled required permission for Snapchat such as Location, Photos, Camera, Cellular Data, and Microphone.

Method 7: Check for Snapchat Update

  • Go to the Play Store or App store depending upon your operating system.
  • Search for Snapchat.
  • If you see the Update option for Snapchat instead of Open then tap update.
  • If you just see the option “Open” then it means there is no pending update for Snapchat.

Method 8: Clear Snapchat Cache & Storage Data

For Android

  • Go to the Settings.
  • Choose Apps, or All Apps.
  • Choose Snapchat from the list.
  • Tap Storage & Cache.
  • Tap Clear Cache and follow the on-screen options.
  • Tap Clear Storage and follow the on-screen options.


The IOs device doesn’t require deleting the cache.

FAQS | Frequently Asked Questions

What To Do If You Are Unable To Send Snap To A Particular Person?

If your Snapchat is working properly but you are unable to send snaps to any particular person then you can try clearing the conversation for that particular person to fix the issue.

  • Open Snapchat.
  • Tap your Avatar from the top left corner of the screen.
  • Tap the setting icon from the top right corner.
  • Tap Clear Conversations.
  • From the list tap the “X” icon next to the conversation of the particular person.

You can visit here for more Smart Devices guide.

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A Digital Marketer by profession and a passionate traveller. Technology has been always my first interest, so I consistently look for new updates in tech to explore, and also has expertise in WordPress.