What To Do If audible Audiobook won’t download?

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Published on: , Last Updated on April 5, 2024

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What To Do If Audible Audiobook Won't Download?

If you get any error while downloading your library content on audible. Then in this post, I am going to help you resolve the issue, “Audible book won’t download“.

There are mainly two types of audiobooks available on the Audible. First which you have to purchase, and second which are free for the members.

Once you successfully add any title to the audible library, then you can download it to your PC or mobile app to listen to it offline.

If you are getting any error while downloading the Audiobooks from your library, then you can try the following solutions

  • Update the Audible app to latest version
  • Change the download quality on your audible app
  • Change the “download by parts” setting in the audible app.
  • Check if your Internet is working fine, especially if the error is with the PC
  • Use Audible on the different device
  • Clear the app data & cache
  • Reinstall & install the app 

I can’t download an audiobook on my Audible for Android & IOS App

Solutions 1: Update the Audible To latest version

Update The Audible To Latest Version

Check if you are using the latest version of the Audible app

  • Simply open your app store
  • Search for the Audible
  • If your app needs to be updated, then it will show you the option to update

Note: If you are unable to see the option to update, then it means your app is already updated.

Solutions 2: Change the download quality on your audible app.

Sometimes changing the download quality in your app fixes this problem.

Trying Another Download Format

Yes, it may sound bizarre that this download problem is because of video quality settings.

  • Open the Audible app on your phone
  • Tap the menu icon, (in android, look for a three-line icon from the top right corner)
  • Tap settings
  • Tap data & storage
  • Now choose the format that is not selected under the download quality to successfully change the download quality.

Solutions 3: Change the download by parts setting in the audible app.

Update The Download By Part Settings
  • Open the Audible app on your phone
  • Tap the menu icon, (in android, look for a three-line icon from the top right corner)
  • Tap settings
  • Tap data & storage
  • Now choose the option that is not selected under the download by part

Solutions 4: Check if your Internet is working fine, especially if the error is with the PC

Check if your Internet is working fine; just try to open any other website or app. This way you can find out whether your Internet is fine or not.

Internet connection issue is the main reason when you see the download-related error in the audible for pc.

Solutions 5: Try the different device

You can try to use the audible on any other device and see if the same issue occurs or not.

If Audible is working fine on the other device, then the problem is with your particular device. So try restarting or factory resetting your phone.  

Solutions 6: Clear the app data & cache

Simply try clearing Audible data and cache files stored in your device, and then reset your phone.

Clean Audible App Cache & Data

Below I am explaining how you can clear the cache and data for the Audible in Android & IOS.

For Android

  • Go to your phone settings
  • Go to apps or all apps
  • Search for Audible
  • Tap storage
  • Clear cache and data file from the given options


Clearing Data Used By Audible

  • Go to settings
  • Tap General
  • Choose iPhone storage
  • Search and tap on the Audible
  • Tap offload to clear the data stored by the Audible

Clearing Cache Used By Audible

  • Open iPhone settings
  • Scroll and tap on the audible app
  • Look for Clear Cache Option and tap it

Solutions 7: Uninstall & Reinstall The app 

If all of the given solutions didn’t work, then try uninstalling and reinstalling the app. After reinstalling the app, reset your phone, and check if it solves the issue.

What If You Can’t download an Audible audiobook on Your pc?

Solutions 1: Check If Your Internet is Fine

If you are getting errors while downloading the audiobook in audible on pc. Then I will suggest you to check your Internet if it’s working fine or not.

Solutions 2: Clear Your Browser Cookies & Other Site Data

For Chrome

  • Open chrome
  • Tap the three-dot icon from the top right corner
  • Tap Settings
  • Tap Privacy & Security
  • Tap Browsing data
  • Tick Cookies And Other Site Data
  • Tap Clear Data

Note: If the problem is not getting solved. Alternatively, you can also use the web player to listen to the audiobook without downloading.

FAQS | Frequently Asked Question

1. What If Anyone Of These Solutions Don’t Works

These are all common solutions, and I am very confident that these solutions will resolve the issue.
But in case these solutions are unable to fix the problem, then the best and last option is to contact Audible Support.

2. When I Click Download, It Redirects Me To The Audible Software Page

I am unable to find any specific solutions, but there are few things you can try and find which works for you. Go to your profile settings and look for “download manager’ or something similar. You have to turn it off to fix the issue. Or it can be because of any bug, and contacting Audible support can be the only solution.

3. I Buy The Audiobook Using The Upgrade Feature In Kindle, But It’s Showing In Audible, Not In Kindle.

The Kindle reading app doesn’t support audio files, so to listen to audiobooks, you have to go to the Audible. Yes, Kindle offers audiobooks and normal reading kindle books for some titles, but not for all. So always check that the e-book mentions that it has a whispersync for voice companion, and you purchase that companion. The audible book is a completely separate file.

4. Why Doesn’t Audible Allow You To Purchase Audiobooks From The IOS Version Of The App?

It’s because of the apple policy, on iPhone all intangible goods such as music, game credits, books, etc purchased must be charged through the Apple App Store payment offering, and Apple charges a 30% fee for this. So to avoid the Apple charges, Audible has chosen to make their audiobook content unavailable for purchase directly on the iPhone.

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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.