How To Fix Spectrum App Error Code rli-9000 On Roku, Smart TV & Other Devices?

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Spectrum App error code rli-9000 can hit on any device but it’s very common with Roku. During our research on this error, we have come upon a tweet where the Spectrum team mentioned that the error is coming from Roku but we have found that this error can also occur if Spectrum is going through some issues with their system.

As there is no exact solution provided officially so try common workarounds, and if the error still persists then get in touch with Spectrum or Roku support to report the error.

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How To Fix Spectrum App Error Code rli-9000?


Fix 1: Check Server Status

The first thing you need to check is if Spectrum is having some issues right now. To check the Spectrum server status visit their website and check if there is any notification about issues with their system. Alternatively, you can also visit their Twitter handle, or visit downdetector.

If Spectrum is having some issues right now then wait for some time and try again.


Fix 2: Power Cycle Your Internet And Device

  • Power off the device on which you are using the Spectrum, and then unplug the power cable from the wall outlet.
  • Then unplug your router power cable from the wall outlet.
  • Now wait for at least 2 to 3 minutes.
  • Then power on the internet and your device.
  • Now check if the error still shows or not.

Fix 3: Check If There Is Any Firmware Update That Needed To be Installed

If the error still persists then check if you are using the latest version of the Spectrum App or not, as using the outdated version of the app might also cause this error.

If Spectrum App is updated with the latest firmware, and you are using a Roku device then check if your Roku needed to be updated.


Fix 4: Contact support

If you are done with the above-given instruction but the error is still stuck on the screen then we will suggest you to get in touch with Spectrum support.

To contact Spectrum you can visit their official website and find the contact details from there. Or you can also DM Spectrum on Twitter.

If you are using a Roku device then you can also get in touch with Roku support to report this error. To find contact options to get in touch with Roku you can visit here.


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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.