Are you getting the Spectrum TV Error Code Eli-9000 or ili-9000? If yes then in this post we are going to share the possible workaround to fix the issue.
As of now while we are writing this article there is no official information shared by Spectrum about the error code eli-9000 or ili-9000 but there can be various reasons for this such as system failure, issue with your account, etc.
How To Fix Spectrum TV Error Code eli-9000 & ili-9000?
Fix 1: Check Spectrum Service Status
These errors can also occur because of the Spectrum system failure so the first thing which you should do is to check the Spectrum service Status.
If you find any ongoing outrage with the Spectrum service then wait till their server gets back to normal.
To check Spectrum’s service status you can go to Downdetector.com, and search for Spectrum. Now check what Downdetector is showing about the Spectrum system. If you find that Spectrum service is having an outrage then as I said above you have to wait till their service gets back to normal.
Fix 2: Check Internet Connection
These errors can also occur if there is something wrong with the internet so check if your internet connection is unstable and it has slow internet speed.
To check your internet connection stability simply try connecting your smartphone with your internet, and try running apps such as Youtube, etc. Now see if the other app is working perfectly with the internet.
And to check your internet speed you can visit any online internet speed test website.
If you find that your internet connection has any issue then power cycling your router & modern by following the steps given below.
- Unplug your router power from the wall outlet.
- Now you have to wait for around 1 to 2 minutes.
- After that plug in the router power cable back to the wall outlet.
- Wait till the router fully boots up.
- Now check if the issue has been resolved.
Note: If the power cycling of the router doesn’t fix the issue with the internet then try contacting your ISP (Internet Service Provider).
Fix 3: Change Spectrum Account Password
Some users in the online communities mentioned that this is an account-related issue, and changing the password can fix the issue. So we will suggest you to change your Spectrum TV password.
Fix 4: Change Your Spectrum Account Username
While our research some users have mentioned that changing their account username fixes the problem for them.
You can easily change your account username from the Spectrum login page.
If in case you are unable to change your account username from the Spectrum TV login page then you can also call Spectrum support and request them to change your account username.
Fix 5: turn off ublock origin and other ad blocking add-ons
We can’t say with surety whether this solution will work or not but one user has shared this troubleshoot. And he mentioned that this fixes the issue for him.
He suggested to turn off ublock origin and other ad-blocking addons while signing in.
Fix 6: Contact spectrum Customer service
If you have tried everything which we have listed above in this article but still getting the error then try contacting the Spectrum support team to report the issue. And ask them about the resolution for the error.
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