How To Fix Star Citizen error code 19000?

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Published on: , Last Updated on July 28, 2023

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As per our research, the error code 19000 can occur with the Star Citizen on startup or while login. If you are currently having this error on your screen then below you can find every detail related to this error to resolve this issue.

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How To Fix Star Citizen error code 19000?


Fix 1: Check If the Game Needed To Be updated

The very first cause for this error may be not using the latest version of the game. So we will suggest you to check if there is any pending firmware version available for the game, if yes then consider installing the pending firmware version and then check for the error.

If in case you are already using the latest version of the game then move to the next workaround.


Fix 2: Check Server Status

The next reason behind the error can be the game server having some kind of outage or under maintenance. So check Star Citizen server status to make sure their servers are not having any issues.

To check their server status you can visit their official server status page. Alternatively, you can also visit downdetector which is a third-party website that tracks the server status of different games and apps.

If the game servers are down then it will be best to wait for some time and try again.


Fix 3: Close & Relaunch The Game

If things are normal with the Star Citizen servers then close the game and then relaunch it after a few seconds.

  • Close the game completely from your system.
  • Then disconnect your device from the internet.
  • Now wait for around a few seconds.
  • Then reconnect the device to the internet and relaunch the game to check if the error is still there or has been resolved.

Fix 4: Restart Your Device

If closing and relaunching the game is not working then try restarting your device.

  • Close the game completely on your device.
  • Then power off your device.
  • Now wait for at least 2 to 3 minutes.
  • Then power on the device.
  • Once the device restarts make sure it’s connected to the internet, and then relaunch the game.
  • Now check if the error has been resolved or not.

Fix 5: Verify Game Files

As a next workaround, we will suggest you to verify the game file. If you don’t know how to do this then follow the steps given below.

  • Launch Star Citizen.
  • Then visit Settings.
  • Then tap on the Verify button.
  • Then tap on the Install button.
  • Now, wait until the installation process is complete.
  • Then launch the game.
  • Now check if the error has been resolved or not

Fix 6: Ask A Friends To Create A Character

We found this workaround during our research which helped some users resolve the error. So we will suggest the same to you.

If there is a friend of yours who plays this game, and he is playing the game without the issue then you need to give your friend your Game ID and password and ask to create a new character. Creating a new character might fix the issue for you.


Fix 7: Delete The Game Folder

The next user’s shared workaround which we found in our research is deleting the game folder from your device.

  • Press Window + R Key.
  • Then type appdata.
  • Now delete the game folder.

Fix 8: Connect Over A VPN Or Mobile Hotspot

This is also another workaround shared by one user on Reddit where he claimed to fix the issue by simply connecting over a VPN once.

  • Connect to a VPN.
  • Then reload the game.
  • After that, quit the game.
  • Then turn off the VPN.
  • Then log out from your launcher and then re-login.

Note: If in case you don’t have any VPN then connect over a mobile hotspot and follow the same steps.


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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.