How To Fix Ticketmaster Error Code u710?

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Last Updated on July 30, 2023

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Ticketmaster Error Code u710

The Ticketmaster error code u710 shows up when you are  trying to book tickets on the platform. There is no error prompt that shows up with the error code. This is why we have to look for the different solutions on the basis of different reasons.

The different reasons can be cookies stored on the device, you are using multiple devices and browsers ,or the ticketing system was unable to find the requested number of tickets.

We will discuss each of these reasons in detail with the solutions that can help get rid of them in the next section.

Let’s get to it without any further delay.


How to solve the Ticketmaster error code u710?


As we have already discussed, there can be different reasons for the error code showing up but the only situation that it will show up in is when you’re trying to book tickets on the platform.

Nobody wants a delay when they’re trying to book tickets. So, let’s get into the solutions for the issue.

Fix 1: Check your order history

In some cases with this error code, the users have reported that they are unnecessarily shown the error code even when the order was successful.

Instead of getting a confirmation for the order being successful, you will be subjected to the error code u710. 

This is the time that you should check your order history before you take any further steps. Look through your order history to see if the order has been placed and verified. If it has been verified, then there is no need to panic, your order has been placed.


Fix 2: Clear the browser history and cookies

Corruption of browser cookies and the overload of browser memory due to browser history, is one of the reasons that you might face error code U710 while placing your order on Ticketmaster.

You can easily get rid of the browser cookies by following the steps that we are going to mention down below. Here is how you can do it.

  • Launch the browser settings.
  • Click on More tools.
  • Click on clear browsing data.
  • Select the time range from a particular time or all time. If you select all time option it will delete everything.
  • You will see a list of options with check boxes next to them. Place a tick mark on the check boxes next to Cached Images and files, Cookies, and all the other side data.
  • Now click on the option Clear Data. 

This is it. Your issue with the browser history and cookies will be resolved.


Fix 3: Logout of all the other sessions

People use a single Ticketmaster account on different devices and browsers. This becomes an issue when you are trying to authenticate your account to place an order.

It becomes difficult for the platform to identify what device or browser you’re placing your order from. Hence, posing a problem and the order being rejected.

To make sure that your order goes through, logout of all the other sessions from the other browsers and other devices.

Now try to place your order again. This time it should go through but only if the issue was an authentication error.


Fix 4: Switch your network connection

If you are using mobile data, we suggest that you switch to a Wi-Fi connection. Because the Wi-Fi connection is more stable and faster than mobile data.

It might also solve any other network problems that you’re facing. You can also try to switch to mobile data if you were using Wi-Fi in the first place. It is all about switching up the connection to reduce the amount of problems that you are facing with the prior network. When you switch from Wi-Fi to Mobile Data it solves all your issues with the router and modem.

Just switch the network and see if it gets rid of the problem.


Fix 5: Call the Ticketmaster Fraud department

This is an unconventional solution that we have found on the user forums. Some users have reported that the error code u710 can be fixed by calling the fraud department of Ticketmaster.

You can contact the department at 888.731.4111.

You should expect a longer wait time and expect to leave a message if your call is not answered. This is not a guarantee that it will solve your issue, but the users use it because they can get in touch with the real person through this number. When you try to get in touch with the user support team of Ticketmaster, you will usually get an automated chatbot reply and you have to go through a long hassle to get to a real person.

However, if you decide to use this number, then you might be able to get in touch with a real person much sooner.


Fix 6: Contact the Ticketmaster Support team

If you have tried all the solutions that we have suggested on the list above, but you’re still not able to get rid of the issue, you should consider getting in touch with the customer support team at Ticketmaster.

I’m a support service for Ticketmaster can be reached at the number 0333-321-9999. You can also contact them through the website. Here is the link to the customer support website. 

You can generate a support ticket on this website and expect to get an answer soon. However, many users have complained that they get a reply very late and in that situation, we have already suggested you the solution above.


To conclude


The error code U-710 on Ticketmaster is a little bit tricky situation. This is because you don’t get a specific error prompt with the error code. It becomes hard to identify the root cause of the issue without getting an error prompt. 

This is why we have explored all the different reasons and the solutions that you can use to get rid of them. We have included answers from the official Ticketmaster support team as well as the user forums like Reddit. 

There are some conventional answers and some unconventional answers and both of them will help you get rid of the issue on your device. We hope that this was a helpful resource for you. Keep following for more technical advice.


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Falguni Rana is a technology writer who has expertise in software and hardware troubleshooting. She publishes how-to and troubleshooting guides for different apps, websites, games, and consumer hardware products.