When trying to login into your Ticketmaster, if you are prompted with the error messages, preventing you from logging in into your account. Then, chances are that you may be seeing such an error message as a result of an incorrect password, a VPN app, or an issue with the browser you may be using to login into your Ticketmaster account.
In the following article, I have hence tried to list all the possible solutions out there, with the help of which you should be able to solve the issue on your own and in no time.
What to do if: Ticketmaster Sign in not working & Having Login problems?
Fix 1: Check server status
Checking the status of the Ticketmaster servers is one of the first and foremost things you must do, while dealing with such an error.
This is because, if the error is something caused as a result of a server maintenance or issue at the server end. There is actually nothing much you can do anyways, but to just wait it out for the Ticketmaster team to fix it on their own.
However, on the other hand if there is no issue with the server and is up and running fine. Then, you can assume that the problem might lie on the client-end itself and follow the steps as shown below to deal with the problem and get rid of such an error message from appearing on your screens.
Fix 2: Try Resetting your password
Resetting your account password should be one of the simplest, yet effective solutions out there, to help you get rid of the following error.
All you need to do here is go to the Ticketmaster login page and click on the option for forgot my password.
Then, like resetting any other account password. Here too, you will be asked to follow a few steps and confirm the changes made to your password through your Email ID.
And once, the password has been changed. Check to see if the error still persists when trying to login with the new password.
Fix 3: Disable VPN service or app
If you have a VPN service or app running in the background. That too might add up as a reason for causing the following error to occur.
In such cases, it is best to disable such VPN services or app, and check whether doing so helps fix the issue on your respective systems.
Fix 4: Try changing your Browser
There may be times, when the issue or problem responsible for causing the error to occur, might lie within the browser itself.
And if that is what is causing the error to occur in your case as well. Then, it is best that you try switching to a different browser and see if doing so helps get rid of the error or not.
Fix 5: Try updating your Browser
An outdated browser can also most often lead to the following error to occur.
It is thus a good idea to always keep your browser updated, to avoid any such error which might show up as a result of an outdated browser software.
Now, since each browser comes with a different set of steps on updating them. It would not be wise to cover up the steps for each one here, in a single article itself.
Hence, to make life a little simpler and straight. I have listed out below, some of the most popular and widely used browsers out there as well as links to guides on how to update them.
- Steps to update Google Chrome
- Steps to update Mozilla Firefox
- Steps to update Opera
- Steps to update Safari
- Steps to update Microsoft Edge
However, if the browser you are using is not listed here. Then, you can also easily search up for the steps on your own and update your respective browser on your own to solve the particular error message.
Fix 6: Try updating your System Software
Just like updating your browser can help you solve the error. Similarly, even updating your respective device’s system software might work for you to solve the particular error message.
Below, I have listed some of the most popular OS out there as well as links to guides on how to update them.
Fix 7: Try turning on Javascript feature for your Browser
At times, having the Javascript feature on your browser turned off or disabled, can also play a role in causing the following error to occur.
In such cases, it would be wise to keep such features turned on, so that such issues do not show up while trying to log in to such websites or avail their services.
By going to the following link, you should be able to find the steps to enabling the Javascript feature for all the popular and widely used browsers out there.
Fix 8: Uninstall and Reinstall the app
If you are using the Ticketmaster app to book all your tickets, and are seeing the following error show up on the app. Then, uninstalling and reinstalling the app should be one of the best solutions out there to fix the issue.
Uninstalling and reinstalling the app, pretty much covers up all other troubleshooting techniques as well, such as clearing app cache as well as updating the app. Hence, you can straight away go on uninstalling the app from your device. And then, reinstalling it back onto your device, to see if doing so helps fix the error message.
Fix 9: Contact Customer Support
If none of the methods as shown above work for you in solving the following issue. Then, it would be a good idea to directly contact Ticketmaster’s official Customer Support and discuss the issue with them and come up with a solution that works for you.
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