How to fix the issue of repeatedly disconnecting the USB connector?

Published & Fact Checked by
Published on:
Last Updated on July 22, 2023

» Home » Error Codes » Electronics Products » How to fix the issue of repeatedly disconnecting the USB connector?
USB Connector Disconnected

With most phones removing the ports to connect earphones to replace the market with earpods instead, people with conventional wired earphones have to rely on USB connectors. 

These USB connectors help you connect the earphones by providing a port that was not provided in the phone.

In some cases, you will regularly receive notifications that the USB connector is disconnected. When this happens, you will not be able to use any device that you have connected to the phone through the USB connector.

Not only earphones but this can also be an issue with the printers, scanners, and other devices that you externally connect to the phone through a USB connector.

This explains the need to understand the question “USB Connector Disconnected: How to fix?” We will discuss that in detail with the solutions in the section below.

How to fix the issue of repeatedly disconnecting the USB connector?

To perform many important functions on the phone, it is important that the USB connector allows the addition of new devices.

The demand can be as small as listening to music on wired earphones to as complex as scanning important documents. Let’s see how we can get the USB connector to stay connected to the phone.

Fix 1: Check the USB settings on the phone

The USB settings on the phone need to be at par with the standards of your USB connector. If there is a cache buildup on the device, it can also cause issues with the changes not being accepted in the USB settings.

When you launch the USB settings, clear the stored cache and then try again. This might solve the issue if you had a cache problem.

Fix 2: Move to the previous version of the firmware update

If this issue started after you downloaded the latest firmware update on the phone, the issue might be with the new firmware not being compatible with the USB connector.

In this situation, you will need to uninstall the latest firmware update ad go back to the firmware version that was supporting the USB connector before.

Fix 3: Physically check the USB port

The USB connector port is external and can have certain stuff stuck into the opening. There can also be dust buildup.

All of this can prevent the device from recognizing the USB connector. Check for any external hindrances like dust stuck in the USB port. Clean the USB port and then plug in the connector again.

If this solves your issue, you will need to take care of the USB port in the future to prevent the same issue from occurring again.

Fix 4: Dry the phone if it recently got wet

Has your phone encountered an accident with water in the last 24 hours? If this has happened, the USB port might be the first thing to get affected.

This also means that the water has found an inlet into the device and might soon enter the other components of the phone which can cause a short circuit.

You can check if the USB port has moisture by checking if the USB port looks green to you. If it is green, it means that the water has entered the port and it has corroded the port. 

Put your phone in rice for a few hours. Some people also suggest 12 hours. The rice should absorb all the water that has entered the device.

After taking the phone out of the rice, take it to the service center so that the technician can help you in case of further damage.

Fix 5: Restart the phone

There might be temporary glitches on the phone that are causing the issue. A simple restart can help refresh the processes of the device and this might help with the USB issue as well. This might or might not work depending on the severity of the issue.

If you are okay with losing all your set preferences on your phone and have your important data backed up, you can also try a factory reset on the phone.

This will essentially refresh all the processes on the phone and set it up like new.

Fix 6: Drain the battery and charge again

This is a solution that has been discussed on the user forums a lot. It has also helped many users with the USB issue.

Here is what you should do.

  • Drain the phone battery to 0%
  • When the phone turns off, connect the original charger of your phone
  • Now let the phone charge to 100%
  • Do not switch on the phone unless this step is completed
  • This should eliminate the bug on the phone
  • Switch on the phone
  • Check if the issue occurs again.

This is most likely a software issue and unless there is water in the port, you can try to wait for the issue to resolve and try this solution a couple more times.

Also, make sure that you always use an authentic charger. The counterfeit options circulating in the market usually cause issues with the USB port.

Fix 7: Contact the support team

If nothing has helped, you need the help of an experienced technician to explain what is the real issue with the device.

If there is intensive hardware damage, only a professional can confirm that.

If the issue seems out of your bounds, do not inflict further damage on the phone by trying to open it up and messing with the machinery. 

As soon as you take the phone to the support center, your issue will be diagnosed and resolved.

To conclude

If the USB connector on your phone keeps disconnecting, this can be a pretty annoying problem and could also indicate that your phone has other issues that are deep-rooted.

If you are not able to fix the issue with the help of the provided solutions, contact the support team and they will help you navigate the issue.

We hope that this was helpful and you could get rid of the issue with your USB connector. Keep following for more technical advice.

Like This Post? Checkout More

Photo of author
Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.