Here in this article, we are going to talk about the error code ER082 with Wi-Fi calling.
The error says, “Unable to Connect.”
As per our research, this error may come because of many different reasons but usually, these are generic issues such as network problems, temporary glitches with the device, or Wifi calling not being enabled, etc.
How to solve the error code ER082 during Wifi calling?
Fix 1: Your Wi-Fi connection is working but the Internet connection is not working
It is possible that you are only looking at the Wi-Fi icon to judge if the Wi-Fi is working for the Wi-Fi calling to work.
However, the other requirement that needs to be fulfilled is that the internet connection should also work. The internet connection should also be stable and fast to be able to connect to a Wi-Fi call.
So check your internet connection and power cycle the router and modem if the internet connection is not working.
Fix 2: Temporary glitch on your phone
When the phone memory gets clouded or the phone is overheated, many processes of the phone will not work the way that they are supposed to.
This is a bummer but it can be easily solved. These are the times when the phone needs a break and refresh.
So you should turn off the phone and wait for a few minutes before turning it on.
This eliminates the temporary glitches that the device must be facing. Also, the phone takes some time for the overheating to go away.
When the phone is restarted, the network connection is also automatically reset and this might also help with the temporary network glitches on the phone.
Fix 3: Check that the phone is not in airplane mode
On certain devices, you can still use Wi-Fi even when airplane mode is on. This means that you will be connected to the internet but not be able to make any calls.
Even though your Wi-Fi might be on you will still not be able to make Wi-Fi calls in case the airplane mode is turned on for your phone.
Check to see if the airplane mode is on and turn it off before you make any more attempts at Wi-Fi calling.
Fix 4: The issue with your SIM card
Even though you are calling people through a Wi-Fi connection, the connection is still made through the SIM card.
The SIM card that you are using needs to be functional and needs to have an active plan for you to make a Wi-Fi call. There are certain cases in which due to a temporary glitch the phone does not recognize the SIM card entered.
In this case, you can remove the SIM Card and reinsert it after a couple of minutes. This makes the phone revisit the connection with the SIM card and your issue might be solved.
Fix 5: You have a service provider issue
Many users have reported that when they use Wi-Fi calling through certain service providers it works better as compared to other providers.
If you are facing this error code frequently along with other issues while trying to make Wi-Fi calls, you might want to look into the service provider’s history with the service.
If any other users are reporting that your service provider is not good with Wi-Fi calling, it is time that you switch your service provider.
Fix 6: You have not yet activated the Wi-Fi calling service
It is possible that the service provider and your service plans are both appropriate for Wi-Fi calling but it requires an extra step of activation that you have not completed yet.
For certain service providers, you need to take specific steps to activate the Wi-Fi calling service. This might include getting on the website and following certain procedures or calling the service provider to activate the service on your plan.
Fix 7: Call the Service Provider for help
If none of the above solutions have helped you to get rid of the error and you are still unable to use the Wifi calling, you need to contact the cell service provider that you are using.
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