If you see the following error 4 on your Wyze app when trying to check out an event, then, chances are this may be happening due to some kind of bug or a compatibility issue between the Wyze app and the smart device you may be using.
In my research, I have found that the error usually shows up after a firmware update or an app update.
Hence, if you are seeing the error after a similar circumstance, then, most probably the fault lies in the upgrade itself, causing a glitch or bug within the app or a compatibility issue between the app and the hardware.
Fixes For Wyze App Error 4
To fix the issue you can try general troubleshooting solutions such as logging in and out of the app, uninstalling and reinstalling the app, or force-starting the app and devices. However, if they do not seem to work. Then, you can try the following methods as shown below:
Fix 1: Run the program on Bluestacks
If you urgently need to view events but are unable to do so due to the following error. Then, in case of an emergency, you can use the Bluetacks app on your PC, to use the Wyze app and check out events there.
For those who are not very familiar with Bluestacks. It is an Android simulation app that allows you to run Android applications directly from your PC.
Installing the Bluestacks app involves pretty much the same steps as would be for any other PC app. However, if you still feel unsure about how to go about installing the app on your systems. Then, you can refer to the following guide and install the app accordingly on your respective PCs.
Fix 2: Wipe out WYZE files and folders
A few users have reported that uninstalling the app and completely removing files related to the WYZE app from their smart devices did the trick for them.
For this, you will first need to uninstall the app from your smartphone device. Then, connect your smartphone to your PC or Laptop device and navigate through the mobile folders for anything related to WYZE. If you find any files or folders related to the WYZE app. Then, right away delete it from there and reboot your mobile device.
Once rebooted, go to the App Store, install the WYZE app, and log back into it. Then, check to see if the error still shows up when trying to view events.
Fix 3: Contacting Support
If none of the solutions work for you. Then, contacting support directly or raising a ticket along with your logs should be a good option for you.
You can contact their support team here or raise a flag and submit a log as shown in the guide here. This will help give their support team a head start on tracking the source of the problem more specifically and get back to you with a definite solution.
