How To Fix Xbox error code 0x80070490?

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Last Updated on July 24, 2023

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Xbox error code 0x80070490

Xbox is a great tool to play games but only when it works excellently. When you face some trouble on the console, this is the console that will infuriate you the most because the resolution of error codes on Xbox is a little tricky.

But if you have reached this page,  you are at the right place because here we are going to discuss the Xbox error code 0x80070490.

The solutions that we will suggest for this in this blog are taken both from official support as well as the player advice from player forums. 

The error code 0x80070490 on Xbox is an unexpected error code and the prompt with the error code also reads the same. “Something went wrong….0x80070490”

Let’s see the different solutions that you can use in order to get rid of this annoying error code on Xbox and resume gameplay asap.

How can you solve the error code 0x80070490 on your Xbox?

From the explanation of the error code, we have gathered very little. We only know that this is an unexpected error code.

From the reasons and the fixes of the error code, we will learn more.

Here are the fixes that you can apply to get rid of the error code 0x80070490 on Xbox.

Fix 1: Make sure that your console is updated to the latest version

The Xbox console gets regular updates that keep the software aspect of the device in line with the new features on the market.

If you do not update your console, it can cause many issues on your device, especially with the newly launched features. The newly launched features might not work because your console is now not equipped with the latest firmware.

When you encounter this error, check if the console has some pending updates. The auto-update feature of the console is also really beneficial in the long run. 

This can help people who constantly forget about updating their devices.

Fix 2: Temporary software glitch

No matter how new your device is, there can always be temporary software glitches without a proper explanation.

Power cycling the console in such cases can be helpful.

Here is how you can power cycle your Xbox console.

  • Find the Xbox button on the controller and press it for 10 seconds. This will turn off the console.
  • Remove the power cable that is connected to the console
  • Wait for 10 seconds
  • Now plug the power cable into the console again
  • Again press the Xbox button on the console and it will turn on
  • The power cycling of your console will be completed.

Fix 3: Reset the console to factory settings

Sometimes, there are issues with the console that cause it to glitch and a simple power cycle also does not solve the issue.

In this case, you should think about resetting the console to the factory settings. 

Before you reset the console to the factory settings, be aware of the fact that this means all your previous preferences will be erased and you will have to start from scratch. 

This means you will have to reenter your profiles and again set all the controls to your liking, all your saved games will also be deleted.

You can reset the console by pressing the Xbox buttons and then opening the guide. You will find the option to reset the console. Select that option and it shall help you with the long-term problems on the console.

Fix 4: Your antivirus is blocking the Xbox platform from functioning

The Microsoft in-built anti-virus does not count in this list because it recognizes the Xbox platform.

However, if you are using any third-party anti-virus, it can block some of the functions on your PC.

The Xbox platform could also be a victim of the same. Make sure that the Xbox platform is not on the block list of your anti-virus.

Fix 5: Contact the Xbox support

Being a Microsoft product,  you get the same quality of user support that you get with other Microsoft products.

The support team at Microsoft helps you with the exact problems that you are facing and provides you with solutions for the same.

We have already picked the two solutions suggested by the official support website to include in this article and usually, they work but just in case they don’t, you have to find a unique solution with the help of the support team.

To conclude

The Xbox error code 0x80070490 is certainly unexpected and rare. It is also confusing because nothing is explained in detail about what it exactly means.

However, we have made our best efforts to research the exact solutions for the topic so that you can get back to your gameplay without much delay.

We hope that this was helpful. Keep following for more technical and gaming advice in further articles.

Happy Gaming!!

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Falguni Rana is a technology writer who has expertise in software and hardware troubleshooting. He publishes how-to and troubleshooting guides for different apps, websites, games, and consumer hardware products.