In this post, we will share the details for the Xbox error code 0x82323002.
The error reads, “Sorry we couldn’t record that”.
As per the users’ complaints, they have this error when they try to record game clips but the error prevents them from recording.
According to our research, there are no exact reasons for the error, so we have to try all kinds of workarounds.
Fixes For Xbox Error Code 0x82323002
First we suggest going to settings, then choose preferences, and uncheck and recheck the allowed broadcast option. After that, check if the error still comes.
If you still see the error then consider turning off your console and then disconnecting it from the power. Then wait for around 5 minutes, and restart the console. Once the console restarts, check for the error.
If the error still persists then we suggest you check your captures. The error can come if you don’t have enough space on your hard drive. If there is not enough space left on the hard drive then consider clearing some space, and then check for the error again.
At last, if you are done with everything but still seeing the error then you can try factory resetting the console. For some users, this resolved the issue so this may also help you. But before you factory reset, we advise you to take a backup of all the important data on your console.
Here is how to factory reset your Xbox console:
- Go to Settings.
- Choose System.
- Choose Console info.
- Choose Reset console.
- Choose Reset and Keep my games and Apps.
- Once the factory reset is done, try recording the game clips to check for the error.
