Here in this article, we are going to share the details for the Xbox error code 0x87e10024.
As per our research, this error code mainly occurs when users try to insert a backward-compatible disc into their Xbox console, especially on the Series X or Xbox One console.
As per the official information shared by the Xbox, the issue is not the game disk instead some reasons the console is unable to verify the disk.
- Here are the possible reasons for the error,
- There is an Xbox service interruption.
- You are trying to insert an incompatible disk on your console.
- Your disk has some issues.
How to get rid of the error code 0x87e10024 on Xbox?
Fix 1: Check the status of the Xbox server
If you were trying to add the backward-compatible disk and waiting for verification, you would not be able to go through if Xbox servers are currently facing some issues, so we suggest you check the Xbox Live status.
To check the Xbox live status Xbox live status,
- Go to the Xbox Live status page.
- There check if you can see the status “All services up and running”. If not then this means an issue with the Xbox Live.
- From there you can also check the status of other Xbox services.
Fix 2: The game that you are playing is not backward-compatible
If you are trying to play a game with a backward-compatible disk, you need to take a look at the list of games that can be used for the same.
There are certain Xbox games that are not compatible with the backward disk.
Fix 3: There Are Temporary glitches
If the disk is not able to load, it could be because of some temporary glitches. In this case, you can try to remove the disk and wait for a minute before you re-insert the disk.
This will reinitiate the loading process for the disk and if there were any temporary issues, they will be removed.
Fix 4: Check for the updates on Xbox
If the error is still coming then check if you need to update your Xbox console.
In case there are any pending updates then make sure to install them and then check for the error again.
Fix 5: Contact the Xbox support team
If none of the above solutions have helped you, do not hesitate to raise a support ticket to get further help from the Xbox support team.
