Xero error code 500 can appear because of so many reasons such as the Xero system being down, there is a temporary glitch with Xero or your device, etc.
If you are getting the error code 500 with Xero then in this post we are going to provide you with possible troubleshoots to fix the Xero error code 500.
How To Fix Xero error code 500?
Fix 1: Check Xero’s system status
If Xero is facing any issue with their system then you may get this error. So we will recommend you to visit Xero’s system status page to check if there is any recent update about any system-wide issues with Xero.
If yes then wait till the issue with the Xero system gets resolved, and then try again.
Fix 2: Clear your cookies and cache
The error can also occur because of corrupt caches and data. So we will also advise you to clear your browser cache & cookies, and then check if you still get the error or not.
If you don’t know how to clear your browser cache & cookies then depending upon your browser you can google the exact steps to clear cache & cookies.
Fix 3: Sign in to Xero again
If you find no issue with the Xero system, and even cleaning the browser cookies not working then sing out and sign again to check if it does the trick or not.
- Sign out from Xero.
- Then wait for around 10 to 20 seconds.
- Sign in again.
- Now check if you are still getting the error or not.
Fix 4: Use Any Alternate browser or device
If none of the above steps help you fix the error then try using Xero with any alternate browser. It’s possible the issue is related to any specific browser.
And if possible also try switching different devices to use Xero to check if you are getting the error on a specific device or all over the devices.
Fix 5: Contact Xero support
If our above-given troubleshoots don’t help you fix the issue then try contacting the Xero support team for better help and advice.
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