If you are using the Xmeye app to access IPC as well as DVR devices online and have recently come across the following Error Code 99993, for which you need a fix. Then, good news for you is that you have landed up in the right place.
Here in the following article, “How to fix Xmeye Error Code 99993?”. We will be discussing everything from why such an error occurs to how to fix it.
Now, talking about the cause(s) responsible behind the following 99993 Error Code on Xmeye. Although not very well known, many suspect that the error is caused as a result of poor signal strength or a lower bandwidth network.
Below, I have tried to explain to you one very popular method with the help of which you should be able to fix the error, pretty much on your own and in no time.
How to fix Xmeye error code 99993?
Change your IP cam Settings
To change your IP cam settings, you will first need to use the CMS software you might have received in the form of a CD, along with your IP cam.
However, if for some reason you do not receive such a CD. Then, you can also try directly connecting to your Camera’s IP address. You can do this with the help of a PC connected to the same network as your camera. Go to the following website, to find out your IP address at that instance, as your IP address can keep changing from time to time.
Then, head to your IP cam settings option and check mark the check box next to use DNS.
Doing this should help you solve the issue and you should be able to access and view your cameras over any device.
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