How To Fix Dragon Ball Super Card Game Error code [B_S_0101000008]?

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Published on: , Last Updated on March 7, 2024

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In this article, we are going to share the details for the Dragon Ball Super Card Game error code [B_S_0101000008] which reads “A connection error has occurred”.

Based on our research, this error comes when users try to get into the game but the error doesn’t let players do that.

As of now, we don’t have any official words from the developers on the error but our research suggests that this error mainly occurs when servers are going through maintenance or outage otherwise there is a bug in the game.

In our research, we were able to find a few workarounds that we are going to share below in the article.

Dragon Ball Super Card Game Error code [B_S_0101000008]

Fixes For Dragon Ball Super Card Game Error code [B_S_0101000008]


Note: Before doing anything we will advise you to restart your device and then check if there are any pending updates for the game, if so then consider updating the game and then check for the error again.

Fix 1: Create A New Bandai Account

In case you tried restarting your device as well as your game is also up to date with its latest version then you can try creating a new Bandai account.

During our research, we have found that doing so helped many players get into the game, so you can also choose to try this.

Please keep in mind that this is not a permanent solution instead a temporary workaround that can help you to get into the game.

Also, for some users trying to log in with the new Bandai account don’t help and receive this error “Bandai namco ID that doesn’t match previous play has been entered. Please enter the previously used Bandai namco ID”, so there are chances that this may not work for some users.

Here are the exact steps you need to try,

  • Create a new Bandai account.
  • Then go to the folder C:\Users\{user}\AppData\LocalLow\BANDAI Co_, Ltd_\DBSCGFW, and delete it.
  • Then Restart your device.
  • Then Relaunch the game.
  • When you relaunch the game it will ask you to log in, make sure to use your new account.

In case you are unable to see the AppData folder then from your file explorer tap “View” from the top and check the “Hidden Items” option. Once done you will be able to see the AppData folder.

Dragon Ball Super Card Game Error code [B_S_0101000008]

Fix 2: Check For Server Status And Wait It Out

If you tried creating and logging in with a new Bandai account but still get the error, or you don’t want to create a new account then probably it looks like this is a server-side issue. We will advise you to check the game server status and wait for a few hours.

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Rahul Choudhary is a technology and troubleshooting expert. He gives his expert opinion on different technology trends and provides troubleshooting guides for different apps, websites, & consumer hardware products. He graduated in BA English Honours from the University Of Delhi, and later he learned HTML and WordPress. He also did a certificate course in Hardware and Network Troubleshooting , and a certificate course in Computer Architecture.