In this article, we will discuss how to fix the EA app’s temporarily lost connection error.
As per our research this is a connection error, and to fix the issue we have to consider everything from the server to your own network connection while looking for solutions.
Below we have shared the workarounds which we have found in our research.
Fixes For EA app “temporarily losing connection” error
Fix 1: Take a look at your network connection
First things first, when you encounter this error you need to check if your Internet connection is working fine. You might think that your Internet connection is perfectly fine if you can connect to the app and other programs over the Internet. However, this is not entirely true.
You might be able to connect even when the network is poor, but you might not be able to access a lot of programs and features on those programs if the connection is poor.
To completely make sure that the network connection is working fine, you need to Google an Internet speed meter tool.
From the list of suggestions, pick the top-ranking one. Now run a test for your network connection. The website will send pings to your network to determine the upload and download speed of your connection.
They will also generate a report of what your Internet connection can and cannot handle according to the speed.
If you find out that your network connection is not perfect, then you need to talk to your Internet service provider.
Fix 2: Restart your device
As we have mentioned that you can enjoy the app on your phone, on your computer, or even on your console, There is a possibility that the issue lies with your device.
In the cases where your devices run into a technical snag, they might not let many programs run.
In order to get rid of this situation, you need to restart your device. Minor problems with your device can be easily eliminated with the help of a restart or a power cycling session.
Fix 3: Restart the app
When you’re using the app, sometimes many software glitches on the app can also cause the program to not run.
In the same way that we eliminate the technical glitches from the device, we can also eliminate the technical glitches that are minor from the app.
Simply restart the app and check if your issue is resolved.
Fix 4: Check if the EA server is down
There is only so much a good network connection can do. If you’re trying to connect to a server that is not entirely functional, no matter what your Internet speed is as you will still face the error.
You need to make sure that the EA server is not down for maintenance and has not crashed.
To make sure, launch Google. Search for a down detector. Bad for the down detector type EA server.
See a real-time outage report for the EA server.
If you find out that the server is down, there is nothing you can do. You can just raise a support ticket and wait. Only the developmental team at the EA Server office can help you with this issue.
Fix 5: Update your app
The version of the app that you have downloaded on your device needs to have access to regular updates.
If you’re using an outdated version of the app, it will not be in sync with the version on the server. This means that you will not be able to use the newer features that have launched and you will not be able to get rid of the glitches that have been solved in the newer version.
When you face this error when you are not able to connect to the EA server, then check if there are any new updates available for the app. If there are, immediately update the app.
Fix 6: Disable the Virtual private network you are using
Many players want to use Virtual Private Network for the added safety it provides. Some players also use a network proxy.
However, many platforms like the EA server need to verify your identity in able to let you in on the game. If you are using a Virtual Private Network or a network proxy, you need to disable these before you try to connect to the EA servers.
This is all solved the issue for many other players and this might solve it for you too.
Fix 7: Check your network firewall
The network firewall on your device might be the one causing problems with your connection to the EA servers.
The antivirus software on your device as well as the network firewall are present as safety layers for your device. These have the power to block unsafe connections and unsafe programs on your device.
To make sure that the server connection is not blocked by the network firewall or the antivirus, you need to check the list of blocked websites.
You can also add the EA server to the list of exceptions on both programs. If you find the EA server on the block list of your firewall, then remove it and now try to launch the app.
Fix 8: Clear the cache data on mobile devices
If you are using the EA app on your mobile then you can also try another solution which is clearing the cache data on the mobile device.
Launch the device settings. Find the settings for the EA app. No. Select the option to clear the cache and app data. That’s it. It’s done.
Fix 9: Contact the EA support team
We have suggested you all the solutions that can help you get rid of the temporarily lost connection error on the EA app.
If you have tried every solution on the list and you have not been able to get rid of the issue, then you need to contact the EA support team. They will ask you to raise a support ticket and help you with the issue.
You can also frequent the user forums like Reddit, Twitter, and Facebook to get advice from other players that have faced the same issue.
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