- Game: H1Z1
- Error code: G15
- Error says: You may need to adjust your firewall settings to play H1Z1. Contact Technical Support for assistance.
- Occurs: Error occurs while launching the game
- Effect of the error: Because of the error users are unable to join the game
As per the complaints raised by the users error code G15 may occur with the H1Z1 while trying to join the game. As per the users, they can join the game but within a few seconds the game crashes and shows this error.
As per the official information shared by the developers, error code G15 mainly comes if users’ firewalls and antivirus programs interfere with the game, but in our research, we have seen many complaints where this error was coming even after allowing the game under the device security software.
Below we have shared a step-by-step guide to deal with this error, try all the workarounds given below as they may help resolve the issue.
Fixes For H1Z1 Error Code g15
Fix 1: Check Your Firewall And Antivirus Software Settings
The first thing you need to do is make sure that the game is allowed under your device firewall and Antivirus software, specifically “launchpad.exe” and “h1z1.exe” files. So check if the game is allowed under your Firewall And Antivirus Software or not, if not then consider allowing the game. In case you need a step-by-step guide to allow the game under your security software then you can refer to this official guide.
Fix 2: Check Update For Your System And Security Software
If the error still comes then next check and make sure that you are running the latest version of your device OS, if not then consider updating your device to the latest firmware version.
In case you are running any third-party security software then make sure it’s also updated with its latest version.
Fix 3: Try Selecting Any Other Servers
If the error still persists then try selecting any other servers to check if this resolves the issue or not. During our research, there were a few users who shared that they were getting the error over the AUS and US servers but if they tried to select EU servers there was no error.
Fix 4: Verify Integrity Of Game Files
If you are running the game on Steam then also try verifying the integrity of the game files, as for a few users all it was needed to verify the game files and the error doesn’t show up, so you can also try the same.
Fix 5: Re-Install The Game
If the error still appears then we will suggest you to reinstall the game. Just make sure to restart the device after uninstalling the game, and then install the game again.
- Uninstall the game.
- Then Restart your device.
- Once your device restarts, Reinstall the game.
- Now check if the error still comes or not.
Fix 6: Report The Issue To The Developers
If the error still comes after reinstalling the game then we will advise you to report the error to the developers by contacting the game support.
Meanwhile, we will also advise you to refer to https://www.daybreakgames.com/status to check the H1Z1 server status, if servers are down for whatever reasons then this might also be behind the error.
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