Usually whenever you see the following Error Code 102 HBO go, it means that there is a playback related issue. This occurs when the third-party platform where you are trying to stream HBO gets prevented from playing content properly as it should.
Moreover, the following 102 Error Code on HBO go may also show up if there is a network or server issue preventing the client app from retrieving data from the server end itself.
And hence, depending upon whatever may be the possible causes behind the particular error to occur. You can try out the following solutions as shown here below.
Fixes For Error Code 102 HBO go
Here, you must note that the following solutions are simply general troubleshooting methods which do not guarantee to completely resolve the error.
They might however, help solve the secondary issues which might add up to the following error to occur.
Hence, you can try out the troubleshooting solutions shown below and see if they can help fix the error.
Fix 1: Manually change DNS address
If you are using a Smart TV to stream content on HBO go. Then, manually trying to change the DNS address inside your TV’s settings might help in fixing the issue if the error is caused due to a faulty DNS problem.
Simply, head to your TV’s Settings option and navigate to the DNS option. Then, under the IP address section, enter Google’s public IP address “8.8.8.8” and save the settings. Once done, check to see if the error still persists.
Fix 2: Switch to a different bandwidth
There may be times when a slower bandwidth might be the problem responsible behind the following error to occur. This is because a slower bandwidth, most often prevents players from loading content properly, resulting in such playback errors.
In such cases, you can simply try connecting to a different bandwidth, such as a 5 Ghz from a 2.5 Ghz, for better speed and check if the error can be resolved.
Fix 3: Update Firmware
Users have also reported that an outdated firmware might be a possible cause behind such an error to occur. Hence, updating firmwares regularly can help prevent such errors from occuring.
So, if you haven’t updated your firmware yet. Then, now would be a good time to do so and see if that helps solve the issue.
Fix 4: Reset Network device
If there is a network issue at your end, causing the following error to occur. Then, resetting your modem or router device might prove to be helpful in dealing with the issue.
So, depending on whatever model or brand of router or modem device you are using. You can look up the steps to reset the device and reset them accordingly.
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